Billing Analyst

We are looking for a detail-oriented Billing Analyst to support invoicing operations for staffing and workforce services in Rochester, Michigan. This contract-to-permanent opportunity is ideal for someone who can manage complex billing activity, work accurately in a high-volume environment, and communicate effectively with both internal teams and clients. The role will focus on ensuring invoice accuracy, maintaining compliance with customer agreements, and helping resolve billing issues in a timely manner.

Responsibilities:
• Create and distribute accurate invoices for contract, project-based, and direct placement services while meeting established billing deadlines.
• Verify timesheets, hours, pay rates, bill rates, overtime, and other pay differentials before invoices are finalized.
• Apply contract-specific pricing terms, markups, discounts, and placement fees according to client agreements.
• Coordinate closely with payroll, operations, sales, and account management teams to align billing activity with reporting and invoicing schedules.
• Review customer contracts, statements of work, and related updates to confirm invoicing follows agreed-upon terms and compliance requirements.
• Submit invoices through client-facing portals and vendor management systems such as Fieldglass, Beeline, or Coupa when required.
• Investigate and correct billing exceptions, including disputed charges, credits, adjustments, and rebills.
• Maintain billing records, reporting documentation, and audit support files across relevant systems of record.
• Respond to client questions regarding invoices with professionalism and within expected service timelines, including participation in recurring client meetings as needed.

Qualifications:

• At least 2 years of experience in billing, invoicing, or accounts receivable, preferably in the staffing or workforce solutions industry.
• Demonstrated ability to process a high volume of invoices with strong accuracy and attention to detail.
• Proficiency with Excel, including formula-based work, and experience using billing or accounting software.
• Familiarity with staffing pay and bill structures, including overtime, double time, shift differentials, and expenses.
• Experience working with payroll or timekeeping data to support accurate invoicing.
• Strong client service and communication skills, including prior experience handling external billing inquiries.
• Exposure to invoicing through customer portals or vendor management systems such as Salesforce, Fieldglass, Beeline, or Coupa.
• Associate’s or Bachelor’s degree in Accounting, Finance, Business, or a related discipline is preferred.

Compensation

$21.00-$25.00 Hourly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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