Salesforce Administrator & Business Analyst
Title: Salesforce Administrator & Business Analyst
Location: Tysons, VA, US
About Cellebrite:
Cellebrites (Nasdaq: CLBT) mission is to enable its global customers to protect and save lives by enhancing digital investigations and intelligence gathering to accelerate justice in communities around the world. Cellebrites AI-powered Digital Investigation Platform enables customers to lawfully access, collect, analyze and share digital evidence in legally sanctioned investigations while preserving data privacy. Thousands of public safety organizations, intelligence agencies and businesses rely on Cellebrites digital forensic and investigative solutions-available via cloud, on-premises and hybrid deployments-to close faster and safeguard communities. To learn more, visit us at , and find us on social media @Cellebrite.
Position Overview: As a Salesforce Administrator/Business Analyst, you will be a key member of the Global Business Applications group, shaping the systems that support Cellebrites Go To Market (GTM) organization.
This role combines handson Salesforce expertise with strong business acumen. You will lead endtoend Salesforce initiatives, from requirements discovery and solution design through deployment, adoption, and postlaunch support, within a modern and complex Salesforce ecosystem including Agentforce and Salesforce CPQ.
Working closely with crossfunctional stakeholders across Sales, Marketing, and GTM, you will design, configure, and integrate scalable solutions that streamline workflows for both internal users and customerfacing experiences.
Responsibilities
- Lead endtoend Salesforce GTM solutions, translating complex business requirements into functional, scalable designs
- Configure and optimise Salesforce features, workflows, reports, and automation, leveraging tools such as Agentforce and Salesforce Flow
- Own the full project lifecycle, including scoping, stakeholder alignment, execution, testing, deployment, and postlaunch support
- Provide troubleshooting and problem resolution within defined SLAs for CRM applications across local and global teams
- Evaluate, recommend, and integrate thirdparty tools with Salesforce, ensuring data integrity and operational efficiency
- Act as a liaison between business stakeholders and technical teams to ensure solutions support organizational objectives
Office Location:
Greater Washington, DC Area
Requirements
- 3+ years of hands‑on experience as a Salesforce Administrator and supporting enterprise‑scale Salesforce implementations for GTM teams
- Proven experience designing and building Salesforce‑based solutions, particularly within Sales Cloud
- Strong understanding of Salesforce architecture, configuration, and best practices
- Hands‑on experience administering Salesforce, and related Salesforce tools (for example CPQ, Agentforce, integrations) in a business‑critical environment.
- Ability to analyse business processes and translate requirements into robust technical solutions
- Strong analytical, problem‑solving, and troubleshooting skills
- Excellent collaboration and communication skills in cross‑functional environments
- Experience producing clear business and technical documentation, including designs, test plans, and requirement specifications
- Customer‑focused mindset with the ability to understand and address business needs
- Candidates must be US Citizen and reside near the Tysons Corner VA office. This is a Hybrid position.
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Equal employment opportunity, including veterans and individuals with disabilities.
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