Posted July 21, 2026
Family Medicine Patient Services Specialist
Midland, Texas, United States
Full Time
Reference: 45443BR
Position Description
This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash-handling responsibilities.
Department
Family Med Clinic General Ode
Major/Essential Functions
Occasional Duties
Other duties as assigned
Required Qualifications
Preferred Qualifications
Bilingual English/Spanish
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at https://www.ttuhsc.edu/compliance/clery-report.aspx.
This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash-handling responsibilities.
Department
Family Med Clinic General Ode
Major/Essential Functions
- Provides excellent customer service.
- Schedules patient appointments using computer systems, following clinic guidelines and processes.
- Patient Check In and Check Out
- Ensure the accurate and complete entry of patient information.
- Responsible for collecting patient co-payments in various forms (cash, credit card, checks/money orders).
- Provides expertise in insurance verification, using both online and phone systems.
- Verifies insurance benefit eligibility for services.
Occasional Duties
Other duties as assigned
Required Qualifications
- High School diploma or GED.
- 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.
Preferred Qualifications
Bilingual English/Spanish
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at https://www.ttuhsc.edu/compliance/clery-report.aspx.
