Front Desk Coordinator

We are looking for a Front Desk Coordinator to serve as the welcoming presence for a university environment in Minnesota. This Long-term Contract position is ideal for someone who enjoys helping students, visitors, and staff while keeping front desk operations organized and efficient. The role requires strong communication skills, a calm approach in busy moments, and the ability to create a positive experience for everyone entering the office.

Responsibilities:
• Welcome students, guests, and team members while creating an organized and approachable front desk experience.
• Manage incoming calls through a multi-line phone system and direct inquiries to the appropriate departments or contacts.
• Coordinate scheduling activities, including appointments and calendar updates, to support daily office operations.
• Provide administrative assistance such as data entry, message handling, record organization, and general office support.
• Respond to questions from the campus community with patience, clear communication, and a service-oriented mindset.
• Support visitors and students during high-traffic or stressful periods by maintaining composure and offering helpful guidance.
• Work closely with on-site staff to keep reception coverage consistent and ensure smooth day-to-day front desk functions.

Qualifications:

• Previous experience in a front desk, receptionist, concierge, or administrative support role.
• Ability to answer and route inbound calls using a multi-line or switchboard phone system.
• Strong customer service skills with a detail-oriented and friendly communication style.
• Comfortable managing scheduling tasks, appointments, and general coordination responsibilities.
• Ability to stay organized, handle multiple priorities, and remain calm in a fast-paced setting.
• Strong interpersonal skills and confidence interacting with students, visitors, and staff members.
• Reliable on-site availability and willingness to learn role-specific processes through training.

Compensation

$20.90-$24.20 Hourly

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