Member Services Rep

We are looking for a detail-oriented Member Services Rep to join an insurance team in Carmel, Indiana on a contract basis with the potential for a permanent role. This position is well suited for someone who can stay organized in a high-volume environment, adapt quickly when priorities shift, and maintain a high level of accuracy throughout the day. The ideal candidate is comfortable handling administrative tasks, supporting member needs, and working efficiently with standard office software. This position is on-site and hour are 8:00am-4:00pm Monday-Friday.

Responsibilities:

• Enter and update member information with a strong focus on speed, precision, and data quality.

• Respond professionally to member inquiries while delivering courteous and dependable customer support.

• Manage frequent task changes and interruptions while keeping work organized and on schedule.

• Use Microsoft Word, Excel, email, and other office tools to complete daily administrative assignments.

• Prepare, copy, file, and maintain records so documentation remains accurate and easy to retrieve.

• Review information carefully to identify errors and ensure records are complete before processing.

• Support a fast-moving service environment by balancing multiple duties and meeting productivity expectations.

Qualifications:

• Previous experience in customer service, member support, or an administrative office setting.
• Strong data entry ability with keyboarding speed in the 6,000 to 8,000 keystrokes per hour range.
• Working knowledge of Microsoft Word, Microsoft Excel, and email systems.
• Basic office skills, including filing, copying, and document handling.
• Ability to remain productive and accurate in a busy environment with frequent interruptions.
• Strong attention to detail and commitment to completing work with a high degree of accuracy.
• Effective communication skills and a detail-oriented approach to assisting members and internal teams.

Compensation

$16.86-$19.53 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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