Medical Front Desk Specialist

Robert Half is partnering with a healthcare organization with a medical office in NW Portland, OR. We are looking for an experienced and compassionate Medical Front Desk Specialist to support a busy practice in Portland, Oregon. This Long-term Contract opportunity is ideal for someone who enjoys creating a welcoming patient experience while keeping front office operations organized and efficient. The person in this role will serve as a key point of contact for patients, helping coordinate visits, answer questions, and support a high standard of care in a fast-moving clinical setting.

Responsibilities:

• Welcome patients and visitors warmly, creating a detail-oriented and supportive first impression from arrival through departure.

• Manage front desk workflows by registering patients, completing check-in and check-out tasks, and maintaining accurate appointment activity throughout the day.

• Coordinate a broad range of patient visits and procedural appointments, including scheduling related services needed for clinical and surgical care.

• Review upcoming visits to confirm patient preparedness and help ensure required steps are completed before initial appointments.

• Receive patient payments, issue documentation as needed, and organize daily transaction records for financial processing.

• Communicate clearly with providers, clinical staff, and patients to keep schedules aligned and office operations running smoothly.

• Respond to patient needs with empathy and urgency, helping resolve questions and supporting a positive care experience.

• Contribute to an efficient onsite environment that may include early morning shifts, rotating weekends, and holiday coverage.

• Support patient advocacy efforts by helping individuals navigate appointments, next steps, and office procedures with confidence.

Qualifications:

• Associate’s or Bachelor’s degree required.
• Demonstrated experience in a medical front office, reception, or patient-facing healthcare setting.
• Strong ability to schedule appointments accurately and manage multiple calendar demands in a busy clinic.
• Excellent customer service and interpersonal skills with a detail-oriented, patient-centered approach.
• Working knowledge of patient check-in procedures and general front desk administrative responsibilities.
• Familiarity with basic medical terminology used in a clinical environment.
• Dependable, organized, and comfortable handling a fast-paced onsite role with changing priorities.

Compensation

$20.00-$24.00 Hourly

About Us

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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