Open Enrollment Specialist

We are seeking a detail-oriented and customer-focused Open Enrollment Specialist to support employees and members during the annual benefits enrollment period. This role will assist individuals with understanding benefit options, completing enrollment forms, answering questions, and ensuring accurate data entry and documentation. The ideal candidate has strong communication skills, excellent attention to detail, and the ability to handle confidential information in a fast-paced environment.

Responsibilities

• Assist employees and members with the open enrollment process
• Explain benefit plans, coverage options, and enrollment procedures
• Answer questions regarding medical, dental, vision, life insurance, and other benefit offerings
• Review enrollment forms for accuracy and completeness
• Enter and maintain benefits data within HRIS and benefits administration systems
• Follow up with employees regarding missing documentation or incomplete enrollments
• Assist with benefits presentations, meetings, and informational sessions
• Maintain confidentiality of employee and benefits information
• Track enrollment deadlines and ensure timely processing of all paperwork
• Provide exceptional customer service while resolving enrollment-related concerns

Qualifications:

• Previous customer service, administrative, HR, benefits, call center, or healthcare experience preferred
• Strong communication and interpersonal skills
• Excellent attention to detail and organizational abilities
• Ability to work efficiently in a high-volume, deadline-driven environment
• Proficiency with Microsoft Office, including Outlook, Excel, and Word
• Experience with HRIS, benefits administration platforms, or data entry is a plus
• Ability to handle confidential information with professionalism

Compensation

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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