Endpoint Management Engineer

Overview

Our client is seeking a highly experienced Endpoint Management Engineer to help elevate and mature its enterprise endpoint management program. This is a senior-level role focused on both strategy and execution, partnering closely with leadership and other senior engineers to drive endpoint management initiatives across a global environment of approximately 3,500 endpoints.

This is not a day-to-day support position. The team already has resources handling operational activities. Instead, they are looking for someone who can take a holistic view of the endpoint ecosystem, define best practices, build scalable programs, and provide technical direction while remaining hands-on when needed.

Key Responsibilities

• Lead the maturation of enterprise endpoint management capabilities across Windows and macOS environments.
• Serve as the primary Windows endpoint subject matter expert while partnering closely with an existing Mac-focused SME.
• Develop and implement endpoint management strategy, standards, and operational roadmaps.
• Drive improvements around Microsoft Intune and overall endpoint lifecycle management.
• Build and enhance endpoint-related CMDB processes and asset classification standards.
• Design, maintain, and optimize enterprise endpoint deployment and provisioning processes, including golden image strategy.
• Establish scalable patch management and endpoint update programs for Windows devices.
• Resolve challenges related to Windows updates, Dell driver deployments, endpoint stability, and reboot management.
• Partner with Security and IAM teams on device identity, access management, and endpoint security initiatives.
• Support Entra ID integration efforts and endpoint-related authentication and access controls.
• Evaluate current tools, processes, and technologies and make recommendations for improvement.
• Create documentation, operational standards, governance processes, and strategic roadmaps.
• Provide technical leadership and guidance to engineers responsible for day-to-day endpoint operations.

Qualifications:

Required Qualifications

• 7+ years of enterprise endpoint management experience.
• Deep expertise administering and supporting Microsoft Intune in large-scale environments.
• Strong Windows endpoint management experience, ideally in environments supporting thousands of endpoints.
• Experience managing endpoint patching, OS updates, driver deployments, and endpoint lifecycle management.
• Experience building and maintaining endpoint imaging and device provisioning standards.
• Strong understanding of Microsoft Entra ID (Azure AD) and modern endpoint management practices.
• Experience partnering with security and IAM teams on endpoint-related initiatives.
• Ability to operate at both a strategic and hands-on technical level.
• Strong troubleshooting, process improvement, and program development skills.
• Exceptional communication skills with the ability to influence technical and business stakeholders.

Preferred Qualifications

• Experience supporting both Windows and macOS environments.
• Workspace ONE experience.
• Experience managing Dell enterprise endpoint fleets.
• Experience improving CMDB maturity and asset management processes.
• Experience creating endpoint governance, standards, and operational frameworks.
• Exposure to SaaS management, Azure infrastructure, or broader IT Operations initiatives.

What Will Make Someone Stand Out

• Demonstrated success building or maturing enterprise endpoint management programs.
• Ability to take a holistic view across infrastructure, endpoint management, identity, security, and operations.
• Experience driving strategic initiatives while remaining capable of executing hands-on technical work.
• Proven track record improving endpoint reliability, patch compliance, and end-user experience in large-scale environments.

Please note: Candidates for this posting need to be able to work a hybrid schedule in Atlanta. Please don't apply to this posting if you're not already local to Metro Atlanta and willing to work onsite!

Compensation

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