Operations Manager Planning

Directly manage the work of Load Planners with authority to take actions and/or make recommendations, often requiring the exercising of discretion and independent judgment with respect to significant business matters. Coach and teach staff on objective rules and policies while teaching soft skills, assisting in difficult situations, gathering data for executive management, and managing staff scheduling.

Responsibilities

• Collaborate with Ops Managers in Customer Service and Fleet Management to maximize utilization and revenue.
• Collaborate with Ops Managers in Customer Service and Fleet Management to regularly audit SOPs and policies to drive efficiencies, limit errors and monitor compliance.
• Coach, mentor, measure and manage Load Planner performance.
• Assist in finding solutions to cover loads.
• Escalate issues timely to Director and other applicable parties.
• Direct work flow among Load Planners.
• Perform administrative duties associated with managing employees.
• Create and maintain training materials.
• Maintain data integrity in all programs while managing daily responsibilities.
• Prepare and present pertinent data for daily management meetings.

Knowledge, Skills, and Abilities

• Excellent written and verbal communication skills.
• Proficient in Microsoft Office products.
• Ability to manage competing priorities in a fast paced and demanding environment.
• Highly organized, comfortable with prioritizing, and making decisions with good discernment.
• Ability to work independently with minimal supervision or function in a team environment sharing responsibilities, roles and accountability.
• Have a good understanding of geography and interstate system in the United States.
• Be able to calculate transit and understand time zones.
• Adaptability and creative problem-solving skills are a must.
• Must have high level of familiarity with DOT regulations and other FMCSA rules.
• Strong conflict resolution skills required
• Project Management and Domo knowledge are a plus.

Education/Experience

• Bachelor’s degree in Business, Logistics or similar field required. 1 year of relevant work experience may be substituted for each year of education required.
• 3+ experience in the transportation industry required.
• Prior leadership experience preferred.

Competitive Compensation

We believe in rewarding excellence. Our compensation approach balances market-based salary ranges with individual performance, experience, and tenure ensuring your pay is fair, competitive, and aligned with your growth. The posted range reflects the full pay band for the position. The expected pay range below represents where most candidates are hired, based on experience, skills, and internal equity. Candidates with more extensive or highly relevant experience may be considered toward the higher end of the overall pay band.

• Expected Pay Range: $64,535.00-$73,408.20
• Full Pay Range: $64,535.00-$101,270.00
• Pay Grade: 10
• 401(k) Match: Build your future with our generous company match.
• Serious Health Condition Pay: Financial protection when it matters most.

Robust Health & Wellness Benefits

Your well-being is our priority. Our full health benefits package is designed to support every aspect of your health—from preventive care to peace of mind:

• Medical, Dental & Vision Insurance
• Telemedicine Access
• Company-Paid Short & Long-Term Disability Coverage
• Health Savings Account (HSA)
• Company-Paid Life Insurance

Time to Recharge

We believe rest fuels results. Our time-off benefits help you maintain balance and bring your best self to work:

• Generous Paid Time Off (PTO)
• Paid Company Holidays
• Time off to Volunteer

Culture-Driven Perks

We’ve created a workplace culture where people feel empowered, supported, and excited to grow. Our corporate perks are designed to elevate your everyday:

• Casual Dress Code: Dress for your day.
• Tuition Reimbursement: Advance your education with financial support.
• Employee Discount Program: Exclusive savings on everyday essentials and more.
• Dependent Care Flexible Spending Account (DFSA)
• Adoption Assistance: Meaningful support for growing families.
• Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges.
• Pet Insurance: To protect your furry family members

Covenant Logistics is an Equal Opportunity Employer

Disability/Veteran

VEVRAA Federal Contractor

Equal employment opportunity, including veterans and individuals with disabilities.

PI285954359