Privacy Specialist I

Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.

We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! We have highly competitive benefits with a variety HMO and PPO options. We have company 401k match along with an Employee Stock Purchase Program. We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays. We offer wellness courses and have highly engaged employee resource groups. Come join the Neo team and be part of our amazing World Class Culture!

NeoGenomics has an opening for a Privacy Specialist I operating Remotely who wants to continue to learn in order to allow our company to grow.

Schedule: Monday to Friday

Now that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics:

As an employer, we promise to provide you with a purpose driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory.

Position Summary:

The Privacy Specialist I supports the organization's privacy program through monitoring, auditing, investigation support, patient rights administration, education, and compliance activities. Working under the direction of the Privacy Manager, this role assists with maintaining compliance with HIPAA and other applicable privacy laws while helping foster a culture of privacy and compliance throughout the organization.

Core Responsibilities:

• Assist with privacy risk assessments and support remediation efforts for identified risks
• Provide support for privacy initiatives and annual compliance work plan activities
• Update and collaborate on privacy policies, procedures, and training to ensure ongoing compliance with evolving regulatory requirements
• Assist staff with handling requests for patient information and processing other legal/regulatory requests as needed
• Assist with the investigation of potential or actual breaches of protected health information (PHI) and other privacy-related data; assist in the development and implementation of corrective action plans for identified issues and coordinate applicable follow-up with action plan owners
• Conduct routine monitoring and auditing to assess the organization’s compliance with privacy requirements; partner with appropriate departments and individuals to resolve noted findings
• Process and track requests for Accounting of Disclosures, Amendments of PHI, and Requests to Restrict Use and Disclosure
• Coordinate and track business associate inventory
• Assist with maintaining a data inventory for new and existing products, services and business processes
• Analyze trends of key performance indicator results for performance improvement opportunities
• Analyze privacy metrics and identify opportunities for process improvement
• Draft and distribute reports weekly, monthly, quarterly, and annually
• Continually improve and update knowledge to accommodate changes to the organization’s regulatory environment and needs

Position Objectives:

• Demonstrates sound judgment and escalates matters appropriately
• Successfully manages assigned work and priorities to meet deadlines
• Communicates effectively with employees at all levels of the organization
• Collaborates effectively with Compliance, Legal, Information Security, Human Resources, and Operational teams
• Maintains confidentiality and professionalism when handling sensitive information
• Works productively and efficiently to achieve company and departmental goals
• Adheres to NeoGenomics Laboratories core values and safety and compliance policies

Experience, Education and Qualifications:

• Bachelor’s Degree (preferably in a healthcare related field) or equivalent work experience required
• 1+ year of experience in healthcare compliance, privacy, health information management, healthcare operations, risk management, laboratory operations, or a related field preferred

• Working knowledge of HIPAA Privacy Rule requirements and healthcare privacy principles
• Familiarity with healthcare compliance programs and regulatory requirements
• Strong organizational, analytical, and problem-solving skills
• Ability to manage multiple priorities, projects, and deadlines, as well as adapt to changing business needs
• Strong written and verbal communication skills
• Ability to maintain confidentiality and exercise discretion when handling sensitive information
• Ability to participate in team projects and fill various roles such as team member, facilitator, or leader as needed
• Experience reviewing, organizing, and tracking compliance data and documentation
• Proficiency with Microsoft Office applications, particularly Word, Excel, and PowerPoint

• Familiarity with healthcare technology systems such as EHRs, laboratory information systems, or incident management systems preferred