Senior Systems operations Engineer -Oracle Essbase support Engineer

About this role:

Wells Fargo is seeking a Senior Systems operations Engineer

In this role, you will:

• Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
• Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
• Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
• Work with vendors and other technical personnel for problem resolution
• Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
• Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability

Required Qualifications:

• 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Strong experience in Oracle Essbase support Engineer
• Hands-on Autosys job scheduling
• Proficiency in Oracle DB and SQL
• Good knowledge of Unix/Linux and Windows environments
• Experience in Python or Shell scripting
• Familiarity with ITSM/ITIL processes
• Hyperion Planning / HFM / FCCS exposure
• Cloud basics (Azure/AWS/OCI)
• Monitoring tools (Prometheus, Grafana)
• Finance domain knowledge (Liquidity, Accounting, FP&A)
• Provide L2/L3 production support for Oracle Essbase-based finance applications
• Ensure stability, performance, and availability of critical financial systems

• Drive automation, operational efficiency, and continuous improvement
• Support Oracle Essbase (BSO/ASO cubes, Planning, Reporting)
• Troubleshoot calc script failures, data load issues, and cube performance
• Perform metadata updates, outline changes, and data validation
• Monitor aggregations, partitions, and optimize performance

Incident & Problem Management

• Manage incidents and service requests via ITSM tools (ServiceNow/Remedy)
• Perform root cause analysis (RCA) and implement permanent fixes
• Ensure SLA adherence and production stability
• Provide support during month-end/quarter-end cycles

Autosys / Batch Management

• Monitor Autosys jobs and batch processing pipelines
• Troubleshoot job failures and dependency issues
• Create and maintain job schedules and workflows

Database (Oracle/SQL)

• Write and optimize SQL queries for data validation and analysis
• Support backend Oracle database operations
• Troubleshoot data discrepancies and upstream/downstream issues

Platform Support (Unix/Windows)

• Manage application environments on Unix/Linux and Windows
• Troubleshoot system, file, and environment-related issues
• Monitor logs, services, and application health

Job Expectations:

• Essbase Support

• Incident & Problem Management

• Autosys / Batch Management

• Database (Oracle/SQL)

• Platform Support (Unix/Windows)

• Automation & Scripting

• Cloud & Modern Platforms

• AI/ML (Basic Exposure)

• Continuous Improvement

• Provide L2/L3 production support for Oracle Essbase-based finance applications
• Ensure stability, performance, and availability of critical financial systems
• Drive automation, operational efficiency, and continuous improvement
• Support Oracle Essbase (BSO/ASO cubes, Planning, Reporting)
• Troubleshoot calc script failures, data load issues, and cube performance
• Perform metadata updates, outline changes, and data validation
• Monitor aggregations, partitions, and optimize performance
• Manage incidents and service requests via ITSM tools (ServiceNow/Remedy)
• Perform root cause analysis (RCA) and implement permanent fixes
• Ensure SLA adherence and production stability
• Provide support during month-end/quarter-end cycles
• Monitor Autosys jobs and batch processing pipelines
• Troubleshoot job failures and dependency issues
• Create and maintain job schedules and workflows
• Write and optimize SQL queries for data validation and analysis
• Support backend Oracle database operations
• Troubleshoot data discrepancies and upstream/downstream issues
• Manage application environments on Unix/Linux and Windows
• Troubleshoot system, file, and environment-related issues
• Monitor logs, services, and application health
• Develop automation scripts using Python/Shell
• Automate monitoring, alerting, and incident triaging
• Reduce manual effort via runbook automation
• Support applications integrated with Azure/AWS/OCI
• Assist with cloud migration and hybrid setups
• Understand cloud-native monitoring and operations
• Apply basic AI/ML concepts for anomaly detection and predictive alerts
• Support AIOps initiatives for smarter incident handling
• Drive shift-left and knowledge management initiatives
• Create SOPs, runbooks, and documentation
• Improve observability and platform reliability

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.