Failure Analysis Technician

Job Description:

Brooks Instrument (www.brooksinstrument.com), an industry leader in flow and pressure instrumentation for critical applications, is seeking candidates for a Failure Analysis Technician position that will be based at the company headquarters in Hatfield, Pennsylvania (suburban Philadelphia). The company has manufacturing locations in Pennsylvania, Hungary, Malaysia, and Korea, and also maintains sales and service offices throughout the world. Our high-tech products are used in laboratory and process applications in end markets such as: oil & gas, petrochemical, medical devices, waste water, life sciences, and analytical instruments. 

Brooks is a division of ITW (Illinois Tool Works), a fortune 200 company. ITW is one of the world’s leading diversified manufacturers of specialized industrial equipment, consumables, and related service businesses. The company has operations in 56 countries and employs over 50,000 employees. These talented employees, many of whom have specialized engineering or scientific expertise, contribute to ITW’s global leadership in innovation. The company is proud of its broad portfolio of nearly 10,000 active patents, and is focused on fully leveraging its highly differentiated business model to deliver solid growth with consistent best-in-class margins and return on capital.

Basic Function

Perform failure analysis on Brooks Instrument products to determine the root cause of customer returns, manufacturing issues, and field failures. Troubleshoot electrical, mechanical, electronic, and electromechanical assemblies using laboratory equipment, engineering documentation, and established test methods. Document findings, recommend corrective actions, and collaborate with cross-functional teams to improve product reliability and customer satisfaction.

Essential Duties and Responsibilities

• Perform failure analysis on customer returns, manufacturing rejects, and engineering samples.

• Troubleshoot electrical, mechanical, electronic, and electromechanical assemblies to determine root cause.

• Perform component-level troubleshooting using schematics, drawings, specifications, and test equipment.

• Execute functional and performance testing using engineering procedures and specialized test equipment.

• Document investigation findings, root cause, and corrective actions in technical reports.

• Collaborate with Engineering, Manufacturing, Quality, Technical Services, and Product Management to resolve technical issues.

• Recommend improvements to testing methods, procedures, fixtures, and documentation.

• Identify recurring product issues and support product/process improvements.

• Maintain laboratory equipment, records, and a clean, safe work environment.

• Perform other related duties as assigned.

Education and Experience

• Associate degree in Electronics Technology, Electrical Engineering Technology, Mechanical Engineering Technology, Mechatronics, or a related technical discipline preferred. Equivalent experience will be considered.

• Two or more years of experience troubleshooting industrial instrumentation, electronics, electromechanical products, or similar devices preferred.

• Familiarity with precision instrumentation, flow and pressure control products, or comparable process equipment is a plus.

• Ability to read and interpret electrical schematics, mechanical drawings, assembly documentation, and technical specifications.

• Experience using common electronic test equipment, including digital multimeters, oscilloscopes, power supplies, and similar laboratory instruments.

• Strong computer skills, including Microsoft Office, and the capacity to learn engineering and business systems such as Teamcenter, Salesforce, and other company applications.

• Analytical, troubleshooting, and organizational skills, with a strong foundation in root cause analysis and clear technical documentation.

Benefits

Our employees enjoy competitive, merit-based salary plus excellent benefits including:

• Health and dental insurance

• Company Paid Life Insurance

• Short and Long Term Disability

• 401K plan with generous company match

• Vacation, personal days and holidays

• Continuing education reimbursement program

• Flexible spending accounts 

The opportunity to join a well established (80 years in business) yet dynamically changing organization that works together as a team to meet the challenges of satisfying customers’ needs and managing rapid growth to better compete in a global marketplace.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.