Workflow Coordinator

We are looking for a Workflow Coordinator to support daily office services operations in Miami, Florida. This Contract position is ideal for someone who can balance client service, job prioritization, and hands-on coordination across document production, mail handling, reception, and related administrative support functions. The person in this role will help keep requests moving efficiently, maintain quality standards, and ensure deadlines are met in a fast-paced environment.

Responsibilities:
• Direct day-to-day work across office services activities, assigning tasks based on urgency, volume, and available resources.
• Step in to assist with high-volume or complex assignments, including large document requests, mail processing, and broader administrative support needs.
• Build positive client relationships by delivering responsive service and addressing requests with accuracy and professionalism.
• Raise service disruptions, workflow concerns, or operational issues promptly to site leadership for resolution.
• Prepare routine activity reports and maintain accurate operational records within required timelines.
• Manage intake of incoming work, clarify request details when needed, and communicate updates on timing or delivery expectations.
• Oversee quality checks to confirm completed work meets service standards, client requirements, and established deadlines.
• Evaluate incoming jobs to determine the most effective equipment, materials, or support resources for successful execution.
• Train new team members on procedures, workplace policies, and service expectations while reinforcing compliance with standard practices.
• Replenish copiers and related equipment with paper and toner, and use supplies responsibly to support cost-effective operations.

Qualifications:

• Experience supporting office services, copy/print operations, mailroom activities, reception, or similar administrative environments.
• Ability to coordinate multiple requests at once while maintaining accuracy and meeting time-sensitive deadlines.
• Strong customer service and communication skills, including the ability to handle multi-line phone coverage professionally.
• Hands-on familiarity with document scanning, digital file handling, and related reprographics or mail services tasks.
• Comfortable training coworkers on procedures and reinforcing consistent workflow standards.
• Ability to lift and move materials weighing up to 50 lbs. on a regular basis.
• Proficiency in maintaining logs, preparing reports, and following site-specific policies and operating procedures.

Compensation

$20.90-$24.20 Hourly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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