Legal Receptionist

Key Responsibilities

Client Reception & Communication

• Greet clients, visitors, and guests in a professional and welcoming manner.
• Answer, screen, and direct incoming phone calls promptly and courteously.
• Respond to general inquiries while maintaining strict confidentiality and professionalism.
• Provide excellent client service and ensure a positive experience for all visitors and callers.

Appointment Scheduling & Client Intake

• Schedule, confirm, and coordinate client appointments using the firm's case management system.
• Contact clients via phone, email, and text to confirm appointments and provide necessary information.
• Maintain accurate intake records and update client statuses as needed.
• Monitor attorney and staff calendars to prevent scheduling conflicts and coordinate meeting logistics.

Office Administration

• Maintain a clean, organized, and professional reception area, conference rooms, and common office spaces.
• Monitor office supply inventory and coordinate replenishment orders.
• Assist with opening and closing office procedures, including basic operational and security tasks.
• Support the smooth daily operation of the office by handling various administrative duties.

Mail & Document Processing

• Receive, log, and distribute incoming mail, packages, and deliveries.
• Scan, file, date-stamp, and route documents to the appropriate team members.
• Prepare documents and correspondence for mailing, courier services, or client pickup.
• Maintain organized electronic and physical filing systems.

Administrative Support

• Provide administrative assistance to attorneys, paralegals, and legal support staff.
• Assist with document preparation, copying, scanning, filing, and record management.
• Monitor and manage general email inboxes, responding to routine inquiries and forwarding messages as appropriate.
• Maintain accurate client information and assist with updating records within case management systems.

Financial & Records Support

• Process client payments and maintain accurate transaction records.
• Track payment statuses and assist with follow-up regarding outstanding balances.
• Support recordkeeping and data entry functions to ensure information remains current and accurate.
• Maintain confidentiality when handling financial and client information.

Qualifications:

Education & Experience

• Associate's degree, Bachelor's degree, or equivalent professional experience preferred.
• 1–3 years of experience in a receptionist, administrative assistant, client services, office coordinator, or legal support role preferred.
• Previous experience in a law firm, legal office, or other professional services environment is highly desirable.
• Experience handling confidential information with discretion and professionalism.
• Strong customer service, communication, and interpersonal skills.
• Proficiency with Microsoft Office Suite, Google Workspace, case management systems, and standard office technology.
• Excellent organizational skills with the ability to manage multiple tasks and deadlines.
• Bilingual abilities are a plus but not required.

Desired Skills

• Professional and courteous demeanor.
• Strong attention to detail and accuracy.
• Ability to work independently and collaboratively within a team environment.
• Excellent time management and problem-solving abilities.
• Commitment to maintaining confidentiality and high ethical standards.

Compensation

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.