Billing Follow Up Associate

We are looking for a detail-oriented Billing Follow Up Associate to support reimbursement activities for healthcare accounts in Roseville, California. This Long-term Contract position focuses on claim review, account follow-up, and coordination with payers, patients, and internal teams to help secure accurate and timely payment. The ideal candidate brings experience in revenue cycle operations and can work effectively within established workflows while maintaining strong quality and productivity standards.

Responsibilities:
• Manage the full follow-up process for outstanding medical claims by researching account status and taking appropriate action to move reimbursement forward.
• Prepare, review, correct, and submit billing claims to government programs and commercial payers in accordance with payer guidelines and internal procedures.
• Investigate denied, delayed, or underpaid claims and coordinate appeals by gathering supporting details such as charge information and coding updates.
• Communicate with patients, insurance representatives, and internal departments to obtain missing information needed for claim resolution and payment posting accuracy.
• Calculate and process account adjustments, including approved write-offs and debit or credit corrections, based on billing findings and payer responses.
• Monitor assigned accounts to ensure collection activities are completed promptly and expected follow-up outcomes are achieved.
• Maintain accurate documentation of billing actions, reimbursement activity, and account status in accordance with departmental standards.
• Provide general administrative and office support related to billing operations and complete additional duties as needed.

Qualifications:

• High school diploma or equivalent preferred; associate or technical education in a related area is a plus.
• Prior experience in medical billing, collections, or revenue cycle follow-up is preferred.
• Working knowledge of claim submission, denial resolution, appeals, and reimbursement processes.
• Familiarity with payer requirements, including government programs and third-party insurance plans.
• Ability to review account details carefully, identify discrepancies, and apply appropriate corrections or adjustments.
• Strong organizational, communication, and time management skills in a productivity-driven environment.
• Ability to follow established procedures, maintain quality standards, and work effectively on routine assignments.
• Willingness to meet employment compliance requirements, including applicable vaccination policies and E-Verify participation.

Compensation

$24.00-$29.00 Hourly

About Us

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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