Billing Follow Up Associate

We are looking for a Billing Follow Up Associate to join a healthcare billing team in Roseville, California on a Contract basis. In this role, you will support reimbursement activities by working with patients, government programs, and insurance carriers to resolve outstanding claims and maintain accurate billing records. This position is well suited for someone who is organized, detail-oriented, and comfortable handling routine follow-up within established processes and performance standards.

Responsibilities:
• Investigate outstanding insurance and patient accounts to identify barriers to payment and take appropriate follow-up actions.
• Prepare, review, and transmit billing claims accurately to the correct payer sources in accordance with established guidelines.
• Communicate with patients, public programs, and third-party insurers to obtain information needed to support claim processing and reimbursement.
• Partner with internal departments to clarify charges, secure coding updates, and gather documentation for claim reconsiderations or appeals.
• Monitor denied, delayed, or past-due claims and work them through resolution to improve account recovery results.
• Process account adjustments, including approved write-offs and debit or credit entries, while maintaining accurate records.
• Provide administrative and general office support related to billing operations, collections activity, and account maintenance.
• Meet daily productivity and quality expectations while completing assigned tasks within defined procedures and supervisory guidance.

Qualifications:

• High school diploma or equivalent preferred.
• Associate degree, technical training, or a comparable combination of education and related experience preferred.
• Previous experience in medical billing, collections, or healthcare revenue cycle support preferred.
• Working knowledge of claim follow-up, reimbursement processes, payer communication, and account resolution.
• Ability to review account activity carefully, identify discrepancies, and apply appropriate corrective actions.
• Strong attention to detail, organization, and time management skills in a deadline-driven environment.
• Comfortable using established procedures, following instructions, and maintaining quality and productivity standards.
• Ability to meet employment conditions related to required vaccinations, where applicable, and eligibility verification.

Compensation

$23.00-$24.00 Hourly

About Us

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