Accounts receivable supervisor

We are looking for an experienced Accounts Receivable Supervisor to lead credit, billing, and collections activities for a fast-paced business serving major retail customers in Chino, California. This position focuses on strengthening cash flow, resolving account issues efficiently, and maintaining strong partnerships with customers as well as internal teams. The ideal candidate brings hands-on experience with electronic invoicing and customer portal processes, along with the ability to manage complex commercial accounts with professionalism and accuracy.

Responsibilities:
• Oversee day-to-day accounts receivable operations, including invoicing, cash application follow-up, collections activity, and account reconciliation for commercial customers.
• Manage credit and collections efforts for high-volume retail accounts, ensuring timely payment while addressing deductions, short pays, and disputed balances.
• Review customer credit profiles and support credit decisions by assessing risk, payment trends, and account exposure.
• Work directly within EDI environments and customer portals to monitor electronic invoicing, confirm order-related transactions, and resolve processing issues.
• Partner with sales and operations teams to investigate billing concerns, coordinate issue resolution, and maintain a high level of customer satisfaction.
• Communicate with B2B customers to settle past-due balances, clarify invoice questions, and negotiate effective resolutions to payment-related challenges.
• Supervise billing functions to ensure invoices are accurate, submitted on time, and aligned with customer-specific requirements.
• Track receivables performance and identify opportunities to improve collection outcomes, reduce aging balances, and strengthen account controls.

Qualifications:

• Proven experience supervising accounts receivable, credit, or collections functions in a commercial or B2B environment.
• Strong background supporting large national retail customers such as Amazon, Walmart, Target, Costco, Home Depot, Lowe's, Sam's Club, or similar accounts.
• Hands-on knowledge of EDI processes, customer portals, electronic invoicing, and order processing workflows.
• Solid understanding of commercial credit review, collections strategy, billing practices, and account reconciliation.
• Ability to evaluate credit risk and contribute to credit approval decisions using account history and financial information.
• Excellent communication and relationship-building skills with the ability to work effectively with customers and cross-functional teams.
• Strong problem-solving skills and attention to detail when handling deductions, disputes, and payment discrepancies.

Compensation

$75,000.00-$85,000.00 Yearly

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