Operations Specialist

We are looking for an Operations Specialist to support daily logistics coordination in Carlsbad, California. This Long-term Contract position is ideal for someone who thrives in a busy setting and can keep shipment activity, delivery timing, and operational records organized and accurate. The role will work closely with agents and internal teams to ensure smooth execution of scheduled tasks while maintaining strong service and documentation standards.

Responsibilities:
• Coordinate with agents and internal stakeholders to manage day-to-day operational activities and resolve delivery-related issues.
• Verify delivery status by communicating with carriers, partners, or customers to ensure timely and accurate completion.
• Monitor shipment movement from dispatch through final delivery and provide updates when exceptions arise.
• Enter operational information into company systems with a high level of accuracy and attention to detail.
• Maintain organized records, documentation, and compliance-related files to support ongoing business operations.
• Use CRM and spreadsheet tools to track schedules, update order activity, and support reporting needs.
• Provide responsive customer service when handling questions, delivery concerns, and status requests.
• Prioritize multiple tasks effectively in a fast-paced environment while meeting deadlines and service expectations.

Qualifications:

• Previous experience in operations, logistics coordination, customer support, or a related administrative function.
• Proficiency with CRM platforms and Microsoft Excel for tracking, updating, and organizing data.
• Strong data entry skills with a consistent focus on accuracy and completeness.
• Ability to track shipments, confirm deliveries, and manage scheduling details efficiently.
• Familiarity with documentation practices, office functions, and compliance-related processes.
• Effective communication skills for working with agents, customers, and cross-functional teams.
• Comfortable managing competing priorities in a high-volume, fast-moving work environment.
• Experience with About Time or similar operational systems is preferred.

Compensation

$22.00-$24.00 Hourly

About Us

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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