Front Desk Coordinator

Our client is seeking a Front Desk Coordinator in San Mateo CA to support a busy, patient-focused healthcare office. This contract opportunity is ideal for a detail oriented, customer-service-oriented individual who enjoys creating a welcoming experience while ensuring efficient front office operations. Key Responsibilities: Greet and welcome patients, families, visitors, and staff, providing a positive first impression and outstanding customer service. Check/schedule in patients, confirm appointments, and direct guests to the appropriate department or appointment location. Answer and route incoming calls through the main phone line while providing detail oriented and courteous support. Maintain reception and waiting areas to ensure cleanliness, organization, and adequate supplies throughout the day. Assist with new patient scheduling and intake-related calls in coordination with the intake team. Support office opening, closing, and workplace safety procedures to help ensure smooth daily operations. Perform administrative duties including printing, scanning, filing, and organizing patient documentation. Maintain accurate records while handling confidential information in accordance with HIPAA and privacy guidelines. Monitor front desk workflows and assist with a variety of administrative and operational tasks as needed. Collaborate with internal teams to support an efficient, patient-centered office environment.

Qualifications:

Minimum of 1 year of administrative, reception, front desk, or office support experience preferred. High school diploma or equivalent (GED) required. Experience answering and directing calls using a multi-line phone system. Strong customer service skills with the ability to interact professionally with patients, families, visitors, and staff. Proficiency with computers and standard office applications, including scheduling and document management systems. Ability to maintain confidentiality and handle sensitive patient information in compliance with HIPAA guidelines. Excellent attention to detail and accuracy when managing records, appointments, and administrative tasks. Strong communication, organization, and time-management skills. Ability to prioritize multiple responsibilities and work effectively in a fast-paced environment. Demonstrated problem-solving abilities and sound judgment. Reliable, detail oriented, and collaborative team player with a positive attitude and strong work ethic. Work Environment detail oriented healthcare office environment. Majority of work is performed at a desk and computer workstation. Regular use of phones, computers, printers, copiers, and scanners. Ability to sit or stand for extended periods throughout the workday. Frequent interaction with patients, families, visitors, and staff.

Compensation

$20.59-$23.84 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.