Medical Front Desk Coordinator

Robert Half is seeking a professional and patient-focused Medical Front Desk Coordinator to support the daily operations of a busy healthcare office. The ideal candidate will have prior medical office experience, strong communication skills, and the ability to manage multiple front-desk responsibilities in a fast-paced environment.

Key Responsibilities

• Welcome patients and visitors in a friendly and professional manner
• Check patients in and out of the office
• Schedule, confirm, and reschedule appointments
• Answer and direct incoming phone calls
• Verify patient demographics and insurance information
• Collect copayments and provide receipts
• Update patient records in the electronic medical records system
• Assist patients with forms, questions, and general office procedures
• Communicate with clinical staff regarding patient arrivals and scheduling needs
• Process referrals, medical records requests, and incoming documentation
• Maintain patient confidentiality and follow HIPAA requirements
• Keep the reception and waiting areas organized and presentable
• Provide general administrative support as needed

Qualifications:

• Previous medical front desk, medical receptionist, or healthcare office experience preferred
• Strong customer service and communication skills
• Familiarity with electronic medical records systems
• Experience with insurance verification and appointment scheduling is a plus
• Strong organizational skills and attention to detail
• Ability to handle a high volume of calls and patient interactions
• Proficiency with Microsoft Office and general office equipment
• Professional, dependable, and comfortable working in a fast-paced setting
• High school diploma or equivalent required

Compensation

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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