IT Manager
Job Title
IT Manager
Role Summary
The IT Manager will oversee day-to-day IT operations while driving technology initiatives that support business objectives. This role is responsible for managing infrastructure, systems, security, vendor relationships, and end-user support while ensuring the stability, reliability, and scalability of the organization's technology environment. The ideal candidate combines strong technical expertise with leadership skills and a customer-focused approach to IT service delivery.
Key Responsibilities
- Manage and support the organization's IT infrastructure, including networks, servers, cloud platforms, and business systems.
- Oversee daily IT operations and ensure the availability, performance, and security of technology resources.
- Lead and mentor IT support staff, vendors, and service providers while fostering a high-performance team environment.
- Develop and implement IT policies, procedures, and best practices to improve operational efficiency and governance.
- Partner with business stakeholders to identify technology needs and recommend solutions that support organizational goals.
- Oversee cybersecurity initiatives, access controls, patch management, and incident response activities.
- Manage IT projects, including system upgrades, infrastructure enhancements, software implementations, and technology rollouts.
- Monitor technology budgets, track expenses, and assist with forecasting and resource planning.
- Manage vendor relationships, contracts, licensing, and third-party technology services.
- Ensure business continuity through disaster recovery planning, backup strategies, and risk mitigation efforts.
- Evaluate emerging technologies and provide recommendations for continuous improvement and modernization.
Compensation & Benefits
- Competitive base salary.
- Performance-based bonus opportunities.
- Comprehensive medical, dental, and vision coverage.
- Retirement savings plan with company contribution or matching opportunities.
- Paid time off and company-recognized holidays.
- Professional development, training, and career advancement opportunities.
- Additional employee-focused wellness and benefits programs.
Additional Details
- Opportunity to lead and influence technology strategy within a growing organization.
- Exposure to a broad range of infrastructure, security, cloud, and business systems initiatives.
- Collaborative environment with strong executive and cross-functional partnership.
- High-visibility role with meaningful impact on operational effectiveness and business success.
Qualifications:
Required Qualifications
- 5+ years of experience in IT operations, infrastructure, systems administration, or related technology roles.
- 2+ years of experience leading projects, teams, vendors, or technology initiatives.
- Strong knowledge of IT infrastructure, networking, cloud technologies, systems administration, and end-user support.
- Experience managing cybersecurity controls, policies, and technology risk management initiatives.
- Experience supporting Microsoft 365, enterprise applications, and business-critical systems.
- Strong project management, organizational, and stakeholder management skills.
- Demonstrated ability to troubleshoot complex technical issues and drive solutions to resolution.
- Excellent written and verbal communication skills with the ability to translate technical concepts for non-technical audiences.
- Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent practical experience.
Preferred Qualifications (Nice-to-Haves)
- Experience managing hybrid cloud environments, including Azure or AWS.
- Experience supporting ERP, CRM, HRIS, or other enterprise business systems.
- Knowledge of cybersecurity frameworks, compliance standards, and governance best practices.
- Relevant certifications such as ITIL, CompTIA Security+, Azure Administrator, AWS Certified Practitioner, PMP, or similar.
- Previous experience in a multi-site or distributed business environment.
Compensation
$120,000.00-$145,000.00 YearlyAbout Us
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