Manager Fulfillment

Discover a more connected career

Are you looking for an opportunity to make a difference? Are you looking to hone your skills and share your knowledge? Then you may have found your next career move. As a  national leader in the telecommunications field, CableCom is hiring for a Manager Fulfillment responsible for managing all operations in accordance with the customer and industry specifications. 

Connecting you to great benefits

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships,  pet insurance, and much more!

What you’ll do

• You will manage all operations to ensure that all operations are completed in accordance with customer and industry specifications. This includes ensuring that all employees working on the project are working safely and productively.

• You will provide OTJ training for employees working on the project under your direction on installation practices and methods to ensure a safe and productive work environment.    

• You will hire, train, supervise, discipline, evaluate field technicians, supervisors, office support personnel, and warehouse functions. 

• You will ensure and maintain all MSO and company quality control and safety requirements.

• You will identify performance issues and recommend and implement corrective action.    

• You will assign daily production to in-house and subcontract technicians.

• Requisition, assign and track materials needed for the daily operations.

• Perform audits of construction operations to ensure work is being completed in compliance with project specifications and monitor safe work practices.

• Resolve complaints with property owners in areas where our personnel are working.      

• Review daily production reports, material usage sheets, keep track of work hours, complete and maintain accurate records of work performed.        

• Reconcile all issued parts and materials on a daily basis to ensure accurate material usage counts.

• Verify submitted Daily Production Reports for accuracy and approve recorded production for billing purposes.

• Complete Weekly Report which summarizes all operational concerns i.e. converter.   

What you’ll need

• Must have 3 years management experience in the cable installation space.

• Must have excellent customer service skills.

• Must have excellent oral and written communications skills.

• Must possess a valid driver’s license (class "C" minimum).

• Must be capable of working in all temperatures, climates, and weather conditions.

• Must provide verifiable evidence of experience in CATV installation field and prior supervisory experience in the CATV or related field.