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Posted July 17, 2026
Pilot Company

Analyst II, Benefits

Knoxville, Tennessee, United States Full Time
Reference: 36759

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

The purpose of this job is to provide daily support and assist in reviewing, proposing, and implementing a legally compliant benefits program.

In this role you will:
  1. Support annual benefits strategy planning through benchmarking and market research.
  2. Provides trend analyses and recommends enhancements/changes to existing programs to ensure maximum efficiency and cost effectiveness
  3. Research and analyze proposed benefit offerings and make recommendations based upon cost analysis and overall strategy
  4. Conduct meetings and educational workshops to engage and inform our population and make meaningful impact to our overall health and well-being initiatives and strategy
  5. Performs audits of benefit enrollments, contributions and related data to ensure accuracy, compliance and data integrity
  6. Works collaboratively with our internal people analytics team to analyze trends
  7. Assist with issue resolution, implementations, and ongoing program enhancements.
  8. Identify and implement process improvements that increase efficiency and improve team member experience.
  9. Model behaviors that support the company's common purpose; ensure guests and team members are supported at the highest level
  10. Assist in ensuring compliance with federal, state, and local regulations, including:
    1. ACA
    2. ERISA
    3. HIPAA
    4. COBRA

Qualifications
  • Bachelor's degree in Human Resources, Accounting/Finance or related field of study or a minimum of 3 years' experience in benefits administration required
  • Intermediate Microsoft Office skills
  • Expert level Excel skills
  • Basic knowledge of data analysis
  • Strong written and verbal communication skills
  • Ability to collaborate with other team members, departments and different levels of the organization
  • Strong organizational skills with attention to detail
  • Ability to multitask and manage multiple responsibilities
  • Ability to establish rapport and develop relationships with key stakeholders
  • Ability to complete work and meet deadlines in a fast-paced, dynamic environment
  • This position requires candidates to be legally authorized to work in the United States without employer sponsorship.

Additional Information
  • Nation-wide Medical Plan/Dental/Vision
  • 401(k) Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Weekly Pay

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