Loan Closer - Support
Responsibilities:
• Manage an active pipeline within Encompass and track each file closely to ensure closing deadlines and service expectations are consistently achieved.
• Deliver responsive support to both internal partners and external stakeholders, including loan officers and other parties involved in the closing process.
• Review loan file details for completeness and accuracy, including borrower and seller information, property details, rate lock terms, and escrow data.
• Evaluate prior loan disclosures against closing figures to identify valid changes in circumstance and determine when updated documentation is required.
• Create and issue initial closing disclosures, along with any necessary revised disclosures and final closing packages for borrowers.
• Coordinate with loan officers regarding disclosure timing, delivery methods, signature requirements, and final closing communication.
• Assemble closing documents in alignment with investor standards, product guidelines, and loan-specific requirements while confirming underwriting conditions have been satisfied.
• Oversee hybrid closing activity, confirm required electronic signatures are completed, request funding wires, and verify documentation is error-free before authorizing funding.
• Support resolution of post-closing documentation issues and outstanding deficiencies to help complete the file accurately.
Qualifications:
• Previous experience supporting mortgage loan closings, with a solid understanding of disclosure timelines and closing procedures.• Working knowledge of compliance requirements related to loan disclosures, closing documentation, and funding readiness.
• Hands-on experience with Encompass or a similar mortgage loan origination platform used to manage closing pipelines.
• Strong attention to detail with the ability to validate data accurately across borrower, property, escrow, and loan terms.
• Proficiency with Adobe Acrobat and other digital tools used for document preparation, review, and delivery.
• Ability to communicate clearly with loan officers, internal teams, and external contacts throughout the closing process.
• Familiarity with underwriting conditions, appraisals, automated underwriting systems, and related mortgage operations workflows.
• Comfortable working in a high-volume environment while maintaining accuracy, organization, and strong customer service standards.
Compensation
$23.75-$27.50 HourlyAbout Us
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