Air Export

We are looking for a detail-oriented Air Export specialist to join a logistics team in Cypress, California, supporting international shipping operations within the import/export industry. This contract-to-permanent position is ideal for someone who can coordinate air export shipments, manage documentation accurately, and provide dependable service to customers and internal partners. The role requires strong organization, clear communication, and confidence working across operational and business systems in a fast-paced environment.

Responsibilities:
• Coordinate end-to-end air export shipments, ensuring bookings, routing, and shipment milestones are handled accurately and on schedule.
• Prepare, review, and distribute export documentation to support compliance with customer, carrier, and customs requirements.
• Communicate proactively with clients, airlines, overseas partners, and internal teams to provide shipment updates and resolve service issues.
• Enter and maintain shipment data in CargoWise, CRM platforms, and ERP-related systems to support visibility, billing, and operational accuracy.
• Monitor shipment progress and address delays, documentation gaps, or exceptions before they affect transit timelines.
• Support billing activities by validating shipment charges, confirming rated services, and helping ensure timely invoicing.
• Maintain organized records for export files and ensure all documentation aligns with internal standards and regulatory requirements.
• Collaborate with cross-functional teams on process-related system workflows or operational updates when needed to keep export activity running smoothly.

Qualifications:

• Experience coordinating air export shipments within freight forwarding, logistics, or import/export operations.
• Working knowledge of export documentation, customs-related processes, and international shipment compliance requirements.
• Hands-on experience using CargoWise and familiarity with CRM, ERP, or other business systems.
• Ability to manage billing-related tasks with strong attention to detail and data accuracy.
• Strong customer service and communication skills, with the ability to work effectively across internal and external contacts.
• Comfortable handling multiple priorities in a deadline-driven environment while maintaining high service standards.
• Proficiency in organizing shipment records, tracking milestones, and resolving operational issues efficiently.

Compensation

$23.75-$30.00 Hourly

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