Sr. Business Analyst

Responsibilities:

• Analyze operational, labor, and service data to identify patterns, performance gaps, and emerging risks across field operations.

• Partner with business leaders to define analytical priorities and translate operational questions into measurable reporting and insight frameworks.

• Build dashboards, scorecards, and visual reports that help stakeholders monitor trends and make informed decisions.

• Develop models and data-driven recommendations that improve workforce planning, service delivery, and business results.

• Interpret complex datasets and summarize findings into concise, actionable insights for leadership audiences.

• Track key performance indicators and evaluate outcomes to support continuous improvement initiatives.

• Collaborate with cross-functional teams to ensure reporting reflects business needs and supports process consistency.

• Present analysis and recommendations in a clear manner that balances cost considerations, operational efficiency, compliance, and customer impact.

Qualifications:

• At least 5 years of experience in business analysis, data analysis, or a closely related role.
• Background in retail environments with an understanding of field or multi-site operations.
• Proficiency in Microsoft Power BI for dashboard creation, reporting, and data visualization.
• Experience using Tableau to analyze and communicate business performance insights.
• Strong ability to work with large datasets and convert complex information into practical recommendations.
• Demonstrated success partnering with leadership teams to support operational decision-making.
• Excellent communication skills with the ability to explain analytical findings to non-technical stakeholders.

Compensation

Based on experience

About Us

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