Manager - Collections and Cash Applications

Our client, a global industry leader, is seeking an experienced Collections & Cash Application Manager to lead a high-performing team responsible for commercial collections, cash application, and accounts receivable operations. This is an excellent opportunity for a hands-on leader who thrives in a fast-paced, high-volume environment and enjoys improving processes, mentoring teams, and partnering cross-functionally to drive results.

Key Responsibilities

• Lead and develop a team responsible for commercial collections and cash application activities.
• Drive collection strategies that improve cash flow, reduce past-due balances, and optimize DSO.
• Oversee the timely posting and application of customer payments, credit memos, debit memos, and remittance activity.
• Review aging reports, collection metrics, unapplied cash, and other KPIs to identify trends and opportunities for improvement.
• Collaborate with Finance, Sales, Customer Service, Operations, and IT to resolve customer disputes and improve operational efficiency.
• Monitor delinquent accounts, credit holds, agency placements, and escalation activities.
• Assist with month-end close, audit support, reconciliations, and reporting requirements.
• Evaluate existing workflows and implement process improvements to enhance productivity and strengthen internal controls.
• Mentor, coach, and develop team members while fostering a culture of accountability and continuous improvement.

Qualifications

• Bachelor's degree in Accounting, Finance, Business, or a related field preferred.
• 5+ years of leadership experience in commercial Collections, Accounts Receivable, Credit, or Cash Application.
• Proven experience managing high-volume B2B collections within a complex corporate environment.
• Strong understanding of accounts receivable, cash application, aging analysis, DSO, reconciliations, and customer dispute resolution.
• Experience partnering with cross-functional departments to resolve operational challenges.
• Advanced Excel skills and experience working within ERP systems (SAP or similar enterprise ERP preferred).
• Excellent analytical, organizational, and communication skills.
• Demonstrated ability to lead, motivate, and develop high-performing teams.

What We're Looking For

• A collaborative leader who enjoys coaching and developing people.
• Strong business acumen with a continuous improvement mindset.
• Ability to prioritize competing demands in a fast-paced environment.
• Someone who is comfortable being both strategic and hands-on when needed.
• Experience driving measurable improvements in collections performance, cash flow, and operational efficiency.

Qualifications:

• Demonstrated experience leading collections and cash application functions within a large enterprise environment with revenue above $500 million.
• Advanced Excel skills and hands-on experience using Power BI to analyze performance, track trends, and present actionable reporting.
• Strong background in managing overdue receivables, resolving payment issues, and handling escalated past-due accounts.
• Prior experience balancing team leadership with individual account ownership in a hands-on management role.
• Working knowledge of month-end close, general ledger processes, account reconciliation, and journal entry support.
• Ability to interpret financial data, measure operational performance, and translate findings into process improvements.
• Experience supporting audit activities and maintaining accurate financial documentation.
• Backgrounds in healthcare or banking will not be considered for this position.

Compensation

$85,000.00-$110,000.00 Yearly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.