Accounts Receivable & Collections Specialist

We are seeking a detail-oriented and customer-focused Accounts Receivable / Collections Specialist to join a growing organization. This position is responsible for managing outstanding receivables, maintaining customer accounts, and partnering with clients to resolve payment issues while fostering positive business relationships.

The ideal candidate will be proactive, organized, and comfortable communicating with customers by phone and email regarding account balances, payment status, and dispute resolution.

Responsibilities

• Manage a portfolio of customer accounts and monitor aging reports
• Conduct collection calls and email follow-up regarding past-due balances
• Research and resolve billing discrepancies, payment issues, and account disputes
• Maintain detailed collection notes and customer communication records
• Reconcile customer accounts and apply cash receipts accurately
• Collaborate with customers, sales teams, and internal departments to resolve outstanding issues
• Prepare and distribute account statements and aging reports
• Monitor payment trends and escalate high-risk accounts as needed
• Assist with month-end reporting and accounts receivable reconciliations
• Maintain professionalism while balancing customer service and collection objectives
• Utilize Excel to analyze data, track payments, and manage receivable activity

Qualifications:

Qualifications

• 2+ years of Accounts Receivable, Collections, Customer Service, or related experience
• Strong verbal and written communication skills
• Comfortable making high-volume outbound collection calls
• Proficiency in Microsoft Excel and accounting systems
• Strong attention to detail and problem-solving abilities
• Ability to prioritize workload and manage multiple accounts simultaneously
• Professional, persistent, and customer-focused approach

Compensation

$65,000.00-$75,000.00 Yearly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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