Collections Specialist
Responsibilities:
• Oversee collection activity for assigned business accounts, including healthcare organizations, higher education institutions, and other commercial customers.
• Monitor outstanding invoices and aging trends to identify delinquent balances and prioritize follow-up efforts.
• Contact clients regarding overdue payments, discuss resolution options, and document commitments for payment.
• Maintain detailed and accurate records of collection outreach, account updates, and payment arrangements within company systems.
• Investigate account issues that may affect payment status and route unresolved matters to the appropriate internal teams when necessary.
• Review account activity regularly to support timely resolution of receivables and reduce aged balances.
• Communicate professionally with customers to build productive relationships while reinforcing payment expectations.
Qualifications:
• At least 1 year of experience in collections, accounts receivable, or a related billing environment.• Working knowledge of business-to-business collection practices and account follow-up procedures.
• Experience reviewing aging reports and managing past-due account activity.
• Ability to keep precise records of collection efforts, payment discussions, and account status changes.
• Strong written and verbal communication skills with the ability to interact effectively with commercial clients.
• Good organizational skills and the ability to manage multiple accounts and deadlines effectively.
• Familiarity with billing and collection processes in a detail-focused office setting.
Compensation
$25.00-$28.00 HourlyAbout Us
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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