Senior Systems Engineer
Responsibilities:
• Provide hands-on technical assistance for employees, addressing issues involving workstations, applications, Microsoft 365, network access, and connected devices.
• Act as the highest point of escalation for challenging support requests, ensuring timely resolution and maintaining accurate service documentation.
• Oversee employee technology setup and separation activities, including account creation, device configuration, access changes, and equipment collection.
• Administer the Microsoft 365 environment, including Exchange Online, Teams, SharePoint, OneDrive, Intune, Entra ID, Defender, and Purview, while managing licenses and access policies.
• Maintain core Windows Server services such as Active Directory, Group Policy, remote access components, and file-sharing infrastructure.
• Support and optimize the Nutanix platform by monitoring cluster performance, availability, and resource utilization across the environment.
• Manage Cisco Meraki networking solutions, including security appliances, switching, wireless infrastructure, and SD-WAN settings through the centralized dashboard.
• Strengthen cybersecurity operations by supporting endpoint protection, threat monitoring, audit readiness, access reviews, and IT risk documentation.
• Ensure conference room technology remains dependable by administering Microsoft Teams Rooms, maintaining Logitech collaboration hardware, and performing proactive room readiness checks.
• Create and refine technical standards, operational runbooks, patching routines, backup validation, disaster recovery documentation, and controlled infrastructure changes.
Qualifications:
• 5+ years of progressive experience in systems or infrastructure engineering within a corporate IT setting.• Advanced expertise administering Microsoft 365 services, including Entra ID, Exchange Online, Intune, Teams, SharePoint, Defender, and Purview.
• Strong background supporting Windows Server technologies, including Active Directory, Group Policy, file services, and related enterprise services.
• Hands-on experience managing Nutanix infrastructure in a production environment.
• Proven knowledge of Cisco Meraki administration across firewalls, switches, wireless networks, and SD-WAN.
• Experience supporting Microsoft Teams Rooms and Logitech conferencing equipment such as Rally Bar, Tap, and Scribe.
• Familiarity with Sophos endpoint security tools, threat detection processes, and response administration.
• Proficiency with endpoint deployment and lifecycle management using Intune and Windows Autopilot.
Compensation
$120,000.00-$130,000.00 YearlyAbout Us
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