Front Desk Administrator

We are looking for an experienced Front Desk Administrator to support a high-profile conference and executive reception environment in Boston, MA. This Long-term Contract position is ideal for someone who thrives in a client-facing setting, delivers attentive service, and remains composed while managing changing priorities. The role combines front desk coordination, meeting support, and event logistics to create a seamless on-site experience for employees, executives, and guests.

Responsibilities:

• Welcome employees, executives, visitors, and event facilitators while creating a detail-focused and service-focused first impression at the reception area.

• Coordinate meeting space reservations, update room calendars, and respond promptly to booking inquiries with accuracy and attention to detail.

• Support events by arranging room layouts, confirming spaces are prepared in advance, and assisting with catering, beverage service, and post-event reset activities.

• Provide hands-on assistance with audiovisual and virtual meeting needs, helping resolve basic technical issues to keep meetings running smoothly.

• Work closely with administrative partners, facilities teams, and security personnel to ensure daily operations and executive-facing activities run efficiently.

• Use sound judgment when handling confidential information and sensitive executive schedules, maintaining discretion at all times.

• Anticipate client needs, address service concerns early, and offer practical solutions that enhance the overall guest experience.

• Keep shared conference areas organized and presentable, including reporting maintenance needs or service requests when necessary.

• Answer site-related questions and offer clear directions or guidance regarding building amenities and conference services.

• Take on additional reception, event, or operational support tasks as needed to meet business demands.

Qualifications:

• Demonstrated success in a receptionist, front desk, hospitality, conference services, or similar customer-facing position.
• Strong verbal and written communication skills with the ability to interact professionally with executives, employees, and guests.
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
• Comfort supporting presentations or speaking to groups when providing instructions, updates, or event-related guidance.
• Experience with audiovisual tools, meeting technology, or virtual collaboration platforms such as Microsoft Teams or Zoom.
• Ability to manage multiple priorities independently, adapt quickly to changing needs, and make effective day-to-day decisions.
• Willingness to work a flexible schedule that may include evenings or weekends, remain active throughout the day, and lift up to 50 pounds when required.

Compensation

$23.75-$25.00 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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