Financial Aid Specialist 1

Portland State University is a public institution chartered by the State of Oregon and is fully accredited by the Northwest Commission on Colleges and Universities. Founded in 1946 as an extension school for GIs returning home after World War II, PSU is now Oregon’s only urban public research university encompassing 50 city blocks, nine schools and colleges, and offers over 200 degree programs. During the most recent academic year, 19,687 students were enrolled at PSU, including approximately 900 international students from 61 countries. PSU currently employs approximately 5,200 people, including 1,500 research and instructional faculty members.

Our mission to “Let Knowledge Serve the City” reflects our dedication to finding creative, sustainable solutions to local and global problems. Our location in the heart of Portland, one of America’s most dynamic cities, gives our students unmatched access to career connections and an internationally acclaimed culture scene. “U.S. News & World Report” ranks us among the nation’s most innovative universities. The School of Business is one of ten schools or colleges at PSU offering seven masters programs in addition to an undergraduate program.

The Financial Aid Specialist is part of the Student Support team and provides customer service to assist students, their families and the campus community with all aspects of the financial aid process. The purpose of this position is to provide direct customer service, by assisting students and parents with all aspects of the financial aid process. Responsibilities include providing information in person, by phone, chat and through email concerning student financial aid status, electronic application procedures, and financial aid eligibility policies. Additionally, Financial Aid Specialists contribute to prospective and new student efforts as a dedicated financial aid presence during Admissions’ recruitment season. They also provide limited administrative support and coordination for the office’s customer service strategy.

Completion of courses or training in Office Technology; OR
One year of general clerical experience which included typing, word processing, or other generation of documents; OR
An equivalent combination of training and experience.

Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals.

The starting hourly salary for this position is $18.06 to $20.19 and may be negotiated dependent upon the factors above, the budget of the hiring department, and approval from HR.

PSU has a structured process for determining starting compensation, taking into account years of related experience, applicable skills, knowledge and abilities, market parity, and internal equity.

An excellent benefits package includes 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon University System schools : https://www.pdx.edu/human-resources/benefits-overview

Please visit our total compensation calculator to see the full value of our benefits package : https://www.pdx.edu/human-resources/psu-total-compensation-calculator