Posted July 14, 2026
MC Patient Services Specialist
Amarillo, Texas, United States
Full Time
Reference: 45332BR
Position Description
This position is responsible for ensuring the smooth flow of operations in a correctional facility medical clinic. Employees serve as primary contacts for patients and are responsible for preparing necessary paperwork before patient visits, receiving patients, and maintaining records. In addition, this position may be responsible for coordinating other clinic services, responding to requests for patient information, and maintaining related information for the department. Employees in this classification receive general supervision. Most work is performed according to established procedures; problems of an unusual nature are referred to a supervisor. Work is performed in a medical clinic setting in a correctional facility and may require a high degree of contact with patients, facility staff, and other partners.
Department
Psych PAMIO Inpatient Facility
Major/Essential Functions
Occasional Duties
Other duties as assigned.
Required Qualifications
One (1) year customer service, office, or related experience required. Additional education may substitute for the experience requirement.
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at https://www.ttuhsc.edu/compliance/clery-report.aspx.
This position is responsible for ensuring the smooth flow of operations in a correctional facility medical clinic. Employees serve as primary contacts for patients and are responsible for preparing necessary paperwork before patient visits, receiving patients, and maintaining records. In addition, this position may be responsible for coordinating other clinic services, responding to requests for patient information, and maintaining related information for the department. Employees in this classification receive general supervision. Most work is performed according to established procedures; problems of an unusual nature are referred to a supervisor. Work is performed in a medical clinic setting in a correctional facility and may require a high degree of contact with patients, facility staff, and other partners.
Department
Psych PAMIO Inpatient Facility
Major/Essential Functions
- Accumulate and distribute information for lay-ins and reminders. This includes checking and updating charts as well as updating electronic medical record.
- Monitor the completion of related documentation. Report changes in information to necessary departments following treatment decisions.
- Manage Mental Health Caseload reminders in Electronic Medical Records (EMR).
- Create reminders for sick call and referral upon disposition.
- Responsible for accurate time clock usage according to procedure.
- Schedules patients for appointments.
- Other duties as assigned or delegated by supervisor.
Occasional Duties
Other duties as assigned.
Required Qualifications
One (1) year customer service, office, or related experience required. Additional education may substitute for the experience requirement.
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at https://www.ttuhsc.edu/compliance/clery-report.aspx.
