Facilities Utilities & Programs Manager

Tailored Brands, Inc. is a leading omni-channel specialty retailer of menswear, including suits and a broad selection of business casual offerings as well as the largest provider of tuxedo rental products in the U.S. and Canada. We operate retail stores in all 50 states and Canada. Our U.S. retail stores are operated under the brand names of Men’s Wearhouse, Jos. A. Bank, Men’s Wearhouse and Tux, and K&G Fashion. Our Canadian stores are operated under the brand name of Moore's in ten provinces. Our purpose is to help people love the way they look and feel for their most important moments. We accomplish this by putting customers at the center of every decision, rallying together to achieve common goals, and striving for excellence and continuous improvement. We help fulfill this purpose by valuing differences and knowing they make us better and showing up with courage to always do the right thing. If you want to make a difference, be part of a talented team and grow, you might be a perfect fit.

We have an exciting opportunity to join the Tailored Brands Real Estate team as Facilities Utilities and Programs Manager. In this role, you will maintain databases of processes, communications, and historical project costs to support future budgeting. This position requires responding to and tracking emergency escalations, partnering with field teams to ensure store conditions meet standards, and utilizing vendor metrics and scorecards to hold service providers accountable. Additionally, you will prepare quarterly supplier data, track asset management and repairs through the CMMS system, and develop communication cadences for CAPEX and preventative maintenance programs. This role is an in-office position based in Dublin, California and reports to the Senior Manager of Facilities Programs

• Maintain databases and dashboards of facilities processes, communications, store logs, program documentation, and operational records to support portfolio-wide consistency and execution.

• Respond to and track emergency project escalations, including issues resulting from planned maintenance, overnight projects, and service interruptions; communicate potential business disruptions and resolution plans to leadership

• Maintain historical projects, repair, utility, and program cost data to support annual budgeting, forecasting, and strategic planning efforts.

• Partner with Store Operations, field leadership, and service providers to support store conditions, maintenance processes, and facilities program execution across the portfolio.

• Manage and support facilities-related opening and closing processes for stores, partnering with cross-functional teams to coordinate utilities, maintenance services, asset management, vendor activities, and operational readiness milestones.

• Utilize vendor performance metrics, scorecards, and service-level expectations to drive accountability, continuous improvement, and high standards of service delivery.

• Prepare, validate, analyze, and distribute quarterly and ad hoc supplier performance data, operational metrics, and program reporting.

• Track and maintain asset management, repair, preventative maintenance, and facilities program information within the CMMS and other Facilities Management platforms.

• Develop and maintain communication cadences and reporting for capital projects, preventative maintenance programs, facilities initiatives, and operational performance metrics.

• Administer utility programs, including electricity, natural gas, water, sewer, and other facility-related services, ensuring service continuity across the store portfolio using a third-party dashboard to strategically provide CAPEX spend guidance.

• Monitor utility usage, expenses, billing accuracy, and consumption trends; identify savings opportunities, investigate discrepancies, and support resolution efforts with utility providers and internal partners.

• Manage waste, recycling, and other environmental service programs across the portfolio to ensure operational consistency, cost effectiveness, and service compliance.

• Monitor waste and recycling expenses, service levels, diversion metrics, and vendor performance; identify opportunities to improve efficiency and reduce operating costs.

• Identify opportunities for process improvement, cost optimization, and program standardization across facilities operations, utilities, and waste management programs.

• Bachelor’s degree Construction sciences or other related fields

• 5-7 years commercial retail facilities maintenance or construction.

• Experience in identifying operational issues and recommending and implementing strategies to resolve problems. 

• Ability to provide analytic results but also strategic recommendations that drive the business forward.

• Proficient with Microsoft Office applications (Excel, Outlook, Word, and Power Point). 

• Experience with Computerized Stores Facilities Management Technology (ServiceChannel) and third-party utility aggregator provider platforms (Engie, Cass, Schneider)

• Ability to assign priority to multiple requests simultaneously and remain composed under pressure.

• Able to manage external and internal business partners across multiple projects simultaneously while building solid relationships with team members, vendors, and internal customers.

• Experienced at compiling and following strict budgets

• Excellent verbal and written communication skills.  

• Ability to produce compelling PowerPoint decks that provide clear recommendations and can be used for executive presentations.

Please note that you do not need to qualify for all requirements to be considered. We encourage you to apply if you can meet most of the requirements and are comfortable opening a dialog to be considered.

• Ability to sit and work at a computer keyboard for extended periods of time

• Ability to stoop, kneel, bend at the waist, and reach daily

• Able to lift and move up to 25 pounds occasionally

• Must utilize visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment

• Hours regularly 40 hours per week, as work dictates, from Houston, Texas or Dublin, California office location

This role is eligible for health, dental and vision insurance, prescription drug, retirement savings (401k, employer-funded retirement plans, deferred compensation, and other defined-benefit or defined-contribution), life insurance, accident and disability, paid time off for sick leave, vacation, bereavement, jury duty, holidays (9 days per year), wellbeing program, commuter, adoption assistance, legal services, and employee merchandise discounts. 

We understand the demands of work, school, family, and personal responsibilities. Through our work-life resources and programs we offer services for every stage of life to help you manage the day-to-day needs. We offer programs such as: 

• Meeting-Free Fridays (encouraged) | so you can catch up on work and self-development

• Summer Fridays | from Memorial Day to Labor Day so you can enjoy a head start to the weekend

• Holiday Early Departure | close out early the business day before a company observed holiday  

 

The starting salary for this position is $76,398-$101,847 actual compensation within this range will be determined based on factors such as skills, experience, and qualifications. Over time, and subject to performance, tenure, and evolving responsibilities, total compensation for this role may grow. Base pay information is based on market location and may be subject to prevailing wage laws, if applicable

Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.