Receptionist

We are looking for a Receptionist to support daily front desk, office, and administrative operations for a High Tech Pharm/Biotech organization in Waltham, Massachusetts. This Contract position is ideal for someone who enjoys creating a welcoming workplace, coordinating logistics, and keeping office activities running efficiently. The role combines reception coverage, facilities coordination, and executive support in a fast-moving environment where professionalism, discretion, and adaptability are essential.

Responsibilities:
• Oversee day-to-day front desk coverage and help maintain smooth operations across office and lab spaces.
• Welcome guests, manage visitor check-in activity, and administer badge access procedures to promote a secure and organized workplace.
• Coordinate meetings and onsite activities, including visitor arrangements, meal deliveries, and general traffic flow throughout the office.
• Partner with service providers and internal teams to address maintenance needs, office services, supply levels, and facility-related requests.
• Monitor incoming and outgoing shipments, maintain accurate delivery records, and support package handling for both office and lab operations.
• Assist selected senior leaders with calendar coordination, administrative follow-up, and other executive support needs as they arise.
• Respond to unexpected issues, questions, and service concerns with professionalism, sound judgment, and timely communication.
• Support onboarding preparation, workplace organization, documentation upkeep, and office changes as business needs evolve.

Qualifications:

• Bachelor’s degree required.
• At least 1 year of experience in reception, office operations, facilities support, or administrative coordination.
• Strong interpersonal and communication skills with the ability to interact effectively with employees, executives, visitors, and external partners.
• Demonstrated ability to manage multiple priorities independently while remaining organized and detail-oriented.
• Proven ability to handle sensitive or confidential information with discretion and professionalism.
• Proficiency with Microsoft Outlook, Word, Excel, PowerPoint, SharePoint, and Teams.
• Comfortable working in a growing environment with shifting priorities and operational demands.
• Experience with multi-line phone systems, inbound call handling, or visitor management processes is helpful.

Compensation

$19.00-$22.00 Hourly

About Us

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