Underwriting Support Specialist

We are looking for an Underwriting Support Specialist to provide reliable administrative and operational support across the policy lifecycle in Sacramento, California. This Long-term Contract position is ideal for someone who is highly organized, detail-focused, and comfortable working with documentation, data, and routine policy-related processes. The person in this role will help keep submissions complete, records accurate, and policy transactions moving forward on schedule while partnering closely with underwriting and support teams.

Responsibilities:
• Review incoming submission materials, identify incomplete or inconsistent details, and follow up to obtain the information needed for accurate processing.
• Enter, update, and maintain underwriting and policy information in internal platforms using submission files and external reference sources.
• Assist with preparing loss history information and provide general administrative support that helps underwriters evaluate accounts efficiently.
• Handle routine policy servicing activities such as issuing policies, processing endorsements, managing cancellations, updating ownership details, and completing broker-of-record changes under established guidelines.
• Prepare and distribute manual forms and policy documentation while coordinating with internal teams to ensure timely handling.
• Participate in workflow improvement efforts by using automated processes, testing new tools, and sharing practical feedback on system performance.
• Perform peer quality checks for newer team members to reinforce accuracy expectations and support consistent work standards.
• Contribute to department assignments such as documentation updates, data cleanup work, backend testing, and other project-related initiatives as needed.

Qualifications:

• High school diploma or equivalent is required; a bachelor’s degree from an accredited institution is preferred.
• At least one year of experience in an office support, administrative, or data entry role is required.
• Ability to read and interpret underwriting-related documents, business records, and policy materials with accuracy.
• Strong written and verbal communication skills with the ability to prepare correspondence and collaborate effectively with colleagues.
• Basic math skills, including the ability to work with decimals, percentages, ratios, and standard calculations used in business settings.
• Proficiency with computers, Microsoft Office or Microsoft 365 applications, and the ability to learn proprietary business systems quickly.
• Strong attention to detail, sound judgment, and the ability to follow written or verbal instructions while managing routine processing tasks within deadlines.
• Demonstrated initiative, learning agility, and a results-oriented approach to maintaining quality and resolving issues promptly.

Compensation

$23.00-$25.00 Hourly

About Us

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