Financial Aid Analyst/Specialist

We are looking for a Financial Aid Analyst/Specialist to support students through each stage of the funding process at our Virginia Beach, Virginia location. This contract opportunity with permanent potential is ideal for someone who combines strong regulatory knowledge with a student-centered approach and can manage financial aid activity with accuracy and timeliness. In this role, you will help students understand available funding options, review documentation for completeness, and coordinate disbursement readiness while maintaining compliance with applicable financial aid standards.

Responsibilities:
• Review student funding records and supporting documents to confirm tuition resources are in place, including military-related education benefits, scholarships, and other aid sources.
• Track receipt of required financial aid materials, including institutional submissions and ISIR-related documentation, to keep files current and ready for processing.
• Conduct verification for selected student files promptly and ensure all documentation meets compliance standards before aid is advanced.
• Oversee loan-related requirements such as promissory note completion and provide entrance and exit counseling through one-on-one or group sessions.
• Evaluate incomplete files on a recurring basis and confirm that aid is released only when eligibility requirements have been fully satisfied.
• Monitor student accounts for accurate packaging, expected funding activity, and overdue balances to support timely disbursement of available aid.
• Meet with incoming students to begin the aid process, explain available funding programs, and outline required forms and next steps.
• Respond to student questions, resolve processing concerns, and connect individuals with appropriate campus resources when additional academic support is needed.
• Stay current on financial aid regulations and federal guidance while assisting with additional compliance or administrative projects assigned by campus leadership.

Qualifications:

• 3+ years of experience in financial aid, student funding administration, or a closely related higher education support role.
• Working knowledge of financial aid compliance requirements and the ability to interpret and apply current federal student aid guidance.
• Experience reviewing documentation, completing verification, and supporting accurate aid disbursement processes.
• Strong verbal and written communication skills with the ability to explain financial information clearly to students and staff.
• Customer service experience in an education-focused or student-facing environment.
• Familiarity with CRM platforms and electronic record management tools used to track student files and communications.
• Ability to manage multiple priorities, maintain detailed records, and follow deadlines in a fast-paced setting.
• Experience providing counseling or guidance related to loans, funding options, or student account processes is preferred.

Compensation

$20.90-$24.20 Hourly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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