Accounts Receivable Specialist

We are looking for an Accounts Receivable Specialist to support a manufacturing organization in Glen Allen, Virginia. This Long-term Contract position is ideal for someone who can investigate account discrepancies, strengthen payment follow-up efforts, and work across teams to resolve billing issues efficiently. The role requires strong analytical ability, sound judgment, and a practical understanding of receivables processes in a fast-paced business environment.

Responsibilities:

• Investigate complex customer account balances by reviewing transaction history, validating records, and collecting supporting details from multiple sources.

• Partner with internal teams and external customers to identify mismatches in account activity and drive timely resolution of outstanding reconciling items.

• Monitor overdue receivables, maintain consistent collection activity, and build productive working relationships that encourage prompt payment.

• Manage dispute cases through resolution, document underlying causes, and help prevent repeat issues through clear follow-up actions.

• Respond to requests related to invoices, statements, proof of delivery, and other payment support documentation needed to resolve account questions.

• Examine purchase orders, contracts, and related agreements to confirm accurate billing setup and proper account alignment.

• Contribute recommendations that improve receivables workflows and reduce recurring balance discrepancies across customer accounts.

• Support account cleanup initiatives, maintain accurate account status, and escalate higher-risk collection concerns when needed.

• Provide input on difficult collection matters, including collectability concerns, settlement options, and recommendations for write-offs or further action.

• Participate actively in team discussions, share updates on account issues, and assist colleagues when additional support or guidance is needed.

Qualifications:

• 3-5 years of experience in accounts receivable, account reconciliation, collections, or a closely related finance function.
• Working knowledge of Microsoft Dynamics 365 Finance & Operations or comparable accounting and ERP platforms.
• Strong Excel skills, including the ability to use tools such as pivot tables and VLOOKUP for analysis and reporting.
• Understanding of billing processes, payment application, rejection reporting, and resolution of customer account discrepancies.
• Ability to apply core accounting principles when reviewing account activity and interpreting customer financial information.
• Comfortable working independently while managing multiple priorities and meeting deadlines.
• Effective communication skills for collaborating with customers and cross-functional internal teams.
• High attention to detail with strong problem-solving skills and the ability to document findings clearly.

Compensation

$24.00-$25.00 Hourly

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