Accounts Receivable Analyst

We are looking for an Accounts Receivable Analyst to join a service-focused organization in Concord, California on a contract basis with the potential for a permanent position. In this role, you will oversee a large portfolio of enterprise customer accounts, combining analytical problem-solving with proactive collections support to improve payment performance and customer satisfaction. This opportunity is well suited for someone who can organize high-volume account activity, investigate billing and payment issues, and collaborate across teams to resolve obstacles efficiently.

Responsibilities:

• Oversee a high-volume portfolio of enterprise receivable accounts, tracking account status, prioritizing follow-up, and driving timely payment activity across a complex customer base.

• Investigate delinquent balances by researching billing details, purchase order issues, payment history, and account structure to determine the source of delays.

• Reconcile multifaceted customer accounts that may include numerous locations, services, and active account lines under a single client relationship.

• Partner with sales, customer care, branch teams, and customers to address disputes, remove barriers to payment, and improve the overall collections process.

• Carry out commercial collections activities, including outreach on past-due invoices, resolution of unpaid balances, and arrangement of practical payment solutions when appropriate.

• Respond to billing-related questions, refund requests, account adjustments, and dispute inquiries with a strong customer service mindset and attention to accuracy.

• Prepare customer-specific billing support and accommodate specialized invoicing needs to align with client requirements.

• Maintain complete and accurate account documentation in internal records to support collection efforts, account research, and follow-up actions.

• Help customers navigate payment access options, including portal support and alternative payment methods, to encourage faster resolution of outstanding balances.

• Contribute to projects and process-related assignments as needed, while helping organize and streamline large account groupings into a more manageable structure.

Please reach out to John Miller for immediate consideration.

Qualifications:

• Experience in accounts receivable, commercial collections, or a closely related finance support role.
• Ability to manage a large, active portfolio while maintaining strong organization and consistent follow-through.
• Background in researching account discrepancies, reconciling complex balances, and resolving billing-related issues.
• Working knowledge of cash applications, billing functions, and daily cash activity.
• Strong customer service skills with the ability to communicate effectively with clients and internal business partners.
• Comfortable handling high-profile enterprise accounts with multiple locations, services, or account layers.
• Skilled in identifying root causes of payment delays and taking action to resolve issues efficiently.

Compensation

$27.00-$33.00 Hourly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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