AV Technical Support (Preparedness)

• Responsible for audio visual, technical, and administrative support for response-related AV functions.
• Provide meeting support to the Incident Manager (IM), Deputy Incident Manager(s) (DIM), Chief of Staff (CofS), and other Operations Chief response activities, as needed.
• Timely review of e-mails requesting support related to day-to-day, and EOC operations.
• Monitor the events scheduled on the daily staff rhythm and EOC operations calendar.
• Set-up and prep conference rooms (actual/virtual) ahead of meetings.
• Moderate audio bridge lines in support of conference calls.
• Coordinate scheduling and support Envision video conferencing, audio, and web conferencing applications (Web Ex, ZOOM and MS Teams).
• Conduct monthly AV systems checks and document issues with recommended solutions.
• Perform basic copier/printer maintenance; this maintenance is not otherwise contracted for under standard copier maintenance agreements.
• Work encompasses shift assignments to support 24/7/365 operations.

• BA/BS, with 0-3+ years' experience, or 5+ years work experience
• Audio Visual expertise is required, but no standard certification is needed.
• Must be able to obtain and maintain Public Trust.
• Experience in emergency response preferred, in a public health setting, desired.
• Expertise in the use of Microsoft Office (i.e., Word, PowerPoint, Excel and Outlook Mail).
• Ability to effectively communicate needs at all briefings to assist with operational strategy.
• Ability to identify gaps in existing resources.
• Ability to multitask in emergency situations.
• Ability to be flexible with a strong sense of urgency.
• Interpersonal communication: telephone, email, and business etiquette.
• Strong proofreading skill and attention to detail.
• Strong organizational skills.

PI285757499