Claims Support Specialist

We are looking for a Claims Support Specialist to support a healthcare organization in Syracuse, New York. This is a contract position with permanent potential. In this role, you will serve as a key resource for members, providers, and third-party administrators by assisting with claims-related inquiries, researching issues, and ensuring the accurate and timely processing of healthcare claims. The ideal candidate will possess strong problem-solving abilities, excellent communication skills, and experience working in insurance or healthcare-related environments.

Responsibilities:

Respond to patient and provider inquiries regarding claims, coverage, and payments.

Research and resolve claims issues with third-party administrators and internal teams.

Review claims for accuracy and compliance with plan guidelines.

Provide billing and payment support to members and providers.

Maintain accurate documentation and ensure HIPAA compliance.

Deliver excellent customer service and participate in quality improvement initiatives.

Qualifications:

High School Diploma or equivalent required.

Previous insurance, healthcare, or claims experience preferred.

Knowledge of Medicare and/or Medicaid is a plus.

Strong customer service, communication, and problem-solving skills.

Ability to multitask, prioritize responsibilities, and meet deadlines.

Ability to handle confidential information with discretion.

Compensation

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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