Clerk, Collections

We are looking for a detail-oriented Collections Clerk to support accounts receivable activities for a Contract position based in Lindenhurst, New York. The ideal candidate will balance customer communication, payment follow-up, and account research in a fast-moving environment focused on reducing overdue balances.

Main Duties:

• Oversee a large portfolio of customer receivables, reviewing accounts each day to identify overdue balances and prioritize follow-up activity.

• Contact customers by phone and written communication to secure payment, document collection efforts, and maintain productive business relationships.

• Investigate short payments, billing differences, and account questions to help resolve disputes and support timely account reconciliation.

• Work closely with internal teams, including sales and leadership, when additional coordination is needed to move aged balances toward resolution.

• Support payment operations by handling credit card and e-check transactions, processing refunds, and assisting with remittance research and cash application follow-up.

• Track delinquency trends across assigned accounts and take consistent action to improve collection results and reduce past-due exposure.

• Prepare regular updates on collection activity, account status, and progress against outstanding receivables for management review.

• Manage a high-volume workload that may include review of approximately 1,500 accounts while completing other related duties as needed.

Qualifications:

• At least 3-5 years of high-volume collections experience, including responsibility for more than 500 accounts.

• Demonstrated ability to apply effective collection strategies while maintaining strong customer service standards.

• Strong verbal and written communication skills with the ability to follow up professionally across customers and internal departments.

• Solid problem-solving and critical-thinking abilities for researching discrepancies, payments, and account issues.

• Ability to organize competing priorities and work efficiently in a fast-paced setting.

• Proficiency with Microsoft Office applications, especially Excel and Word.

Compensation

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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