Administrative Assistant

We are looking for an Administrative Assistant to support daily service operations near Wood-Ridge, New Jersey. This contract opportunity with permanent potential is ideal for someone who excels at coordinating schedules, communicating with customers, and keeping service-related documentation organized. The person in this role will help ensure appointments, records, and service requests are handled accurately and efficiently while contributing to a positive customer experience.

Responsibilities:

• Coordinate repair and maintenance visits by arranging schedules between customers and field technicians to support timely service delivery.

• Prepare, update, and finalize service-related work orders while monitoring progress and documenting completed activities.

• Respond to incoming calls and customer messages, address concerns professionally, and help resolve service issues in a timely manner.

• Maintain accurate files for customer accounts, service history, agreements, and required compliance documentation.

• Enter and verify service data in office systems to ensure records remain complete, current, and easy to retrieve.

• Support general administrative office functions, including communication follow-up, document handling, and status tracking for open service requests.

Qualifications:

• Previous experience in an administrative assistant or office support role.
• Ability to manage inbound calls and communicate clearly with customers, technicians, and internal teams.
• Strong data entry skills with a high level of accuracy and attention to detail.
• Experience coordinating appointments, service requests, or similar scheduling activities.
• Working knowledge of administrative office procedures and record maintenance practices.
• Ability to manage multiple priorities effectively in a fast-paced service environment.
• Familiarity with service agreements and related customer documentation is preferred.

Compensation

$23.75-$27.50 Hourly

About Us

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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