Workplace Experience Coordinator

We are looking for an experienced and service-focused Workplace Experience Coordinator to support daily office operations in New York, New York. This Contract to permanent position plays a visible role in creating a welcoming, organized, and efficient workplace experience across a multi-floor corporate site. The ideal candidate brings a proactive mindset, strong interpersonal skills, and the ability to balance front-of-house support with hands-on facilities coordination.

Responsibilities:

• Oversee day-to-day workplace support across assigned floors, helping maintain a detail-oriented and well-functioning office environment.

• Complete routine walkthroughs to identify maintenance, cleanliness, or safety concerns and coordinate follow-up actions as needed.

• Keep shared work areas, desks, pantries, and common spaces orderly, stocked, and ready for daily use.

• Check meeting rooms and restrooms regularly to ensure they meet presentation and cleanliness standards.

• Replenish office and pantry supplies throughout the site to support uninterrupted employee and guest use.

• Provide front desk and reception assistance during coverage gaps, including greeting visitors and handling inbound calls.

• Learn mailroom procedures in order to provide backup support when coverage is required.

• Work closely with janitorial staff, day porters, and vendors to resolve facility-related issues and improve site conditions.

• Support onsite meetings and events by helping coordinate catering, vendor access, room readiness, and issue resolution.

• Maintain Excel-based logs to document safety items, service requests, and operational follow-up activities.

Qualifications:

• At least 2 years of experience in workplace services, facilities coordination, hospitality, retail, or another customer-facing environment.
• Strong communication and interpersonal skills with the ability to interact professionally with employees, guests, and service providers.
• Experience handling reception-related tasks, walkthroughs, supply replenishment, or general office support responsibilities.
• Comfortable working in a highly visible role that requires initiative, responsiveness, and attention to detail.
• Proficiency with Microsoft Excel and Word for tracking, documentation, and routine administrative tasks.
• Ability to identify issues, manage multiple priorities, and escalate concerns appropriately.
• Familiarity with mailroom support, scheduling coordination, or dispatch-related tasks is a plus.

Compensation

$23.00-$25.00 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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