Front Desk Hospitality Ambassador

We are looking for a service-focused Front Desk Hospitality Ambassador to support a busy office environment. This is a Contract position covering a leave of absence, with an expected need through the end of July and potential backup support afterward. In this front-desk-facing role, you will create a welcoming experience for employees, guests, and partners while helping the workplace operate smoothly each day.

Responsibilities:

• Serve as the primary point of contact at the front desk, offering a detail-oriented and engaging presence for everyone entering the floor.

• Welcome employees, visitors, and contractors while responding to questions and guiding them to workplace resources, services, and amenities.

• Route facility-related requests to the appropriate teams and follow through to help ensure timely resolution.

• Inspect conference rooms, meeting areas, and shared spaces throughout the day to confirm they remain clean, organized, and ready for use.

• Partner with facilities, audiovisual support, engineering, events, and external vendors to maintain a smooth and functional office experience.

• Assist with room scheduling, meeting support, food deliveries, setup needs, and other conference-related coordination as required.

• Complete regular walkthroughs of the site, note floor conditions, and report issues that may affect the employee or guest experience.

• Provide backup assistance for workplace operations, including support for site coordination tasks and colleague engagement activities such as tours and events.

Qualifications:

• Prior experience in reception, workplace services, hospitality, or a similar customer-facing office role.
• Strong communication and interpersonal skills with the ability to remain composed in a fast-paced environment.
• Demonstrated commitment to customer service and the ability to handle inquiries with discretion and care.
• Comfortable using Microsoft Office applications, including Outlook, Word, and Excel.
• Strong organizational and time management skills with the ability to manage multiple requests at once.
• Ability to work collaboratively with internal teams, contractors, and vendors.
• Awareness of workplace procedures, safety expectations, and service standards in a detail-oriented office setting.
• A college degree is helpful but not required.

Compensation

$20.00-$21.00 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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