Customer Service & Administrative Coordinator

We are looking for a personable and detail-oriented Customer Service & Administrative Coordinator to support daily office activities and deliver a high level of service to customers in Torrance, California. This contract position with the potential to become permanent is ideal for someone who enjoys balancing front-line communication with administrative coordination in a fast-paced setting. The right candidate will bring strong organizational skills, professionalism, and the ability to keep records, orders, and office tasks running smoothly.

Responsibilities:
• Manage a variety of office support tasks such as maintaining files, entering information into databases, and organizing business documents for accuracy and accessibility.
• Respond to customer questions by phone and email, provide order-related updates, and ensure timely follow-up to maintain a positive service experience.
• Prepare and review shipping paperwork, assist with order fulfillment coordination, and help track outgoing deliveries to support smooth operations.
• Update inventory records, maintain organized documentation, and assist with administrative activities connected to stock tracking and control.
• Enter customer, order, and operational data into company systems with a high level of precision and consistency.
• Work closely with internal teams to help resolve service issues, coordinate information, and support efficient day-to-day workflow.
• Provide reception and general administrative assistance, including handling inbound calls and supporting special projects as business needs arise.

Qualifications:

• At least 2 years of experience in customer service, administrative support, or a combination of both.
• Strong verbal and written communication skills with the ability to interact effectively with customers and coworkers.
• Excellent organizational abilities and close attention to detail when handling records, correspondence, and data.
• Ability to manage multiple priorities effectively in a busy office environment.
• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
• Background in shipping support, logistics coordination, or inventory-related administration is preferred.
• Dependable, team-focused, and customer-oriented approach with a positive and detail-oriented attitude.

Compensation

$19.00-$22.00 Hourly

About Us

TalentMatch^®

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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