Customer Service Representative

We are looking for a customer-focused Customer Service Representative to support a contract event role in Seattle, Washington. In this position, you will help create an organized, welcoming experience for attendees by coordinating guest arrival, assisting with questions, and supporting on-site operations. This opportunity is ideal for someone who remains detail-oriented in a fast-paced setting and enjoys providing hands-on customer support during live events.

Responsibilities:
• Welcome attendees upon arrival and manage the check-in process with accuracy and care.
• Guide guests throughout the venue by answering questions and directing them to the appropriate areas.
• Monitor entry points and high-traffic spaces to keep lines moving smoothly and maintain an orderly flow of people.
• Provide timely assistance to vendors and exhibitors to help them operate efficiently during the event.
• Represent the event with a courteous, approachable demeanor while delivering attentive customer service at all times.
• Contribute to general event operations, including light preparation before the event and basic wrap-up tasks afterward.
• Respond to inbound attendee questions and provide clear information to support a positive guest experience.
• Assist with order-related or registration details as needed to ensure accurate guest support and event coordination.

Qualifications:

• Previous experience in customer service, call center support, or a public-facing event role.
• Ability to handle inbound calls and in-person inquiries with clear and courteous communication.
• Comfortable performing order entry or registration-related tasks with strong attention to detail.
• Capable of managing both inbound and outbound communication when follow-up is needed.
• Strong interpersonal skills with the ability to remain calm and helpful in busy environments.
• Dependable, punctual, and able to maintain a detail-oriented approach throughout the assignment.
• Able to support light physical event tasks such as minor setup or breakdown activities.

Compensation

$24.00-$24.00 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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