Patient Registration Specialist

Position Overview

A leading healthcare organization in Trumbull, CT is seeking a compassionate and detail-oriented Patient Registration Specialist to join its team on a contract-to-hire basis. This position serves as the first point of contact for patients and plays a critical role in ensuring a positive patient experience through accurate registration, insurance verification, appointment scheduling, and administrative support.

The ideal candidate will have strong customer service skills, experience working in a healthcare setting, and the ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Greet and register patients in a professional and courteous manner.
• Collect, verify, and update patient demographic and insurance information.
• Verify insurance eligibility, coverage, authorizations, and referrals as required.
• Schedule, reschedule, and confirm patient appointments.
• Explain registration forms, consent documents, and patient policies.
• Process patient check-ins and check-outs efficiently.
• Collect copayments, deductibles, and outstanding balances when applicable.
• Maintain accurate patient records within the electronic medical record (EMR) system.
• Respond to patient inquiries regarding appointments, insurance coverage, and general office procedures.
• Ensure compliance with HIPAA and organizational privacy standards.
• Coordinate with clinical and administrative staff to ensure smooth patient flow.
• Handle incoming phone calls and provide exceptional customer service.
• Assist with administrative projects and other duties as assigned.

Qualifications:

Qualifications

• High school diploma or equivalent required; Associate degree preferred.
• 1+ years of patient registration, medical office, healthcare customer service, or administrative experience preferred.
• Experience verifying insurance benefits and patient demographics.
• Strong computer skills, including Microsoft Office and electronic medical records systems.
• Excellent communication and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information.
• Strong organizational skills and attention to detail.
• Ability to work effectively in a fast-paced healthcare environment.

Preferred Skills

• Patient Registration
• Insurance Verification
• Appointment Scheduling
• Electronic Medical Records (EMR/EHR)
• Medical Terminology
• HIPAA Compliance
• Customer Service
• Data Entry
• Patient Check-In/Check-Out
• Insurance Authorizations
• Cash Handling & Copay Collection
• Microsoft Office Suite
• Multitasking
• Problem Solving

Compensation

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.