Business Analyst

We are looking for a Business Analyst to support manufacturing operations in Malden, Massachusetts through a Long-term Contract assignment. This position works closely with business and technical teams to evaluate processes, improve system usage, and help ensure accurate execution across core operational functions. The role is well suited for someone who can translate business needs into practical solutions, document workflows clearly, and contribute to testing, training, and ongoing process improvement in an on-site environment.

Responsibilities:
• Examine current business workflows within the assigned area and convert operational needs into effective system-based processes.
• Investigate application issues, identify underlying causes, and coordinate with internal technology teams and external partners to drive timely resolution.
• Create and carry out test plans, business scenarios, and regression checks to confirm system performance and process accuracy.
• Record defects thoroughly, verify corrective actions, and assist with readiness activities ahead of production deployment.
• Support data mapping, data review, and cleanup efforts to help maintain reliable master data and strengthen governance practices.
• Prepare user guides, standard procedures, and training content that enable employees to adopt updated tools and ways of working.
• Deliver end-user training and communicate revised process expectations in a clear and practical manner.
• Assist with deployment planning, provide on-site support during launch activities, and help stabilize operations after go-live.
• Partner with stakeholders across operations, supply chain, logistics, quality, engineering, and finance to align business requirements with technical execution.
• Contribute to continuous improvement efforts by identifying opportunities to streamline workflows and enhance process consistency.

Qualifications:

• Experience in business analysis within a manufacturing or operational environment.
• Ability to review business processes, document findings, and translate requirements into structured workflows.
• Strong troubleshooting and problem-solving skills with the ability to investigate system-related issues.
• Experience supporting testing activities, including script creation, execution, defect tracking, and validation.
• Familiarity with documentation development such as work instructions, SOPs, and training materials.
• Strong communication skills with the ability to work effectively across technical teams and business stakeholders.
• Experience with data review, validation, or governance activities is preferred.
• Availability to work on site in Malden, Massachusetts four days per week.

Compensation

$55.00-$64.00 Hourly

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