Manager of Contracts Management and Bid

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SUMMARY:

The Manager of Contracts Management and Bid Response is responsible for supporting contract negotiations, developing and managing processes across the entire contract life-cycle, and maintaining the reporting and compliance of all standard and non-standard customer contracts. The Manager of Contracts Management and Bid Response is also responsible for the RFI/RFP process and the direct management of Contracts and Bid Management analysts.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Support development and implementation of contract management processes/procedures including the creation and update of SOPs, definition of appropriate gate review steps and engagement of all relevant parties and stakeholders.
• Continuously review and improve the methodologies around data management and contract compliance.
• Further build up and continuously update a centralized contract and compliance function for all customer contracts; implement proper controls and audits of all contract and bid response activities.
• Maintain the central contract repository and document and monitor the key terms.
• Map existing/updated SOPs to ensure business continuity.
• Assign all contract management requests and manage progress/completion against internal/external SLAs; monitor internal KPIs and propose corrective actions.
• Support the annual rate action process in conjunction with other members of Commercial and Marketing senior management team.
• Support process automation/optimization efforts.
• Support internal and external audit activities.
• Act as liaison with Legal department and other stakeholders to review and approve especially non-standard contracts.
• Constantly monitor, update and enforce Commercial policies; ensure compliance and quality standards.
• Develop, document and enforce best practices for non-standard processes.
• Manage resources responsible for the preparation of customer RFI, RFP and RFQ responses.
• Manage various projects from start to completion based on guidance from management to improve customer profitability and mitigate commercial risk.
• Coordinate multi business unit RFP responses with various DHL business units.
• Responsible for hiring, coaching, training, and developing subordinate staff.
• Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes.

EDUCATION AND/OR EXPERIENCE:

• Bachelor’s degree in Business Administration or related degree
• Legal or paralegal training would be a strong advantage
• 6 years of working experience is required in roles with a strong focus on details and organization in Legal, HR, Project Management, Client Relationship Management, or Procurement.
• Proficient in contract development, contract standards and language.
• Understanding of data analytics and its application; strong analytical skills.
• Experience in managing teams a plus.
• Experience managing Sr. Management stakeholders and working on matrix organizations.
• High degree of intellectual curiosity, energy, outstanding work ethic and commitment to excellence.
• Excellent communication and documentation skills.
• Able to work well under pressure, perform and manage multiple tasks simultaneously and meet deadlines.
• High level of attention to detail and quality.
• Familiarity with federal and state laws and regulations a plus.
• Legal contract experience a plus.

Physical Demands:

• Physical demands are consistent with a professional office setting.
• Regular sitting at work station for 25 – 75% of the work shift.
• Frequent standing and walking.
  

As a leading logistics company in one of the fastest growing industries, at DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home.

• Competitive Pay
• Bonus Programs
• Retirement Savings - 401k with company match
• Medical, Dental, Vision, Well-being programs
• FSA/HSA availability
• Tuition Reimbursement
• Paid Time Off including vacation and sick time
• Company Paid Holidays and Floating Holidays
• Paid Parental Leave
• Employee Discount Program
• Employee Assistance & Work Life Program
• Short Term and Long-Term Disability
• Life Insurance

Annual Salary of $XXXXX - $XXXXX. This compensation range is provided as a reasonable estimate of the salary range for this role. Factors that may be used to determine your actual salary may include but are not limited to your specific skills, your work location, how many years of experience you have, and comparison to other employees already in this role.

We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.