Learning And Development Manager (Supply Chain)

Position Overview

Our client is seeking an experienced Trainer/L & D Manager to lead the development and implementation of a comprehensive training program across all functional areas of the Supply Chain organization. This individual will partner with subject matter experts and leadership to create engaging, multi-format training materials that support employee onboarding, professional development, operational excellence, and leadership growth.

Responsibilities

• Partner with subject matter experts to develop training materials for all aspects of Supply Chain operations.
• Utilize technology (including HealthStream videos and other digital learning tools) to develop and deploy training content.
• Create customer-facing Supply Chain training materials for the company intranet, including topics such as: Issuing Purchase Orders (POs), New Product Request Process, RFID Ordering, Additional Supply Chain processes
• Build a catalog of external Supply Chain leadership training opportunities and collaborate with leadership to develop individual and team development plans.
• Organize and facilitate group training sessions, including Lunch & Learns, frontline staff education, CMRP certification preparation, and other learning events.
• Develop one-point lessons for both Supply Chain staff and internal customers.
• Provide coaching and training to staff, including cross-training initiatives and functional team efficiencies.
• Drive employee engagement, retention strategies, and continuous learning initiatives.
• Conduct organizational and individual training needs assessments.
• Design, develop, and implement training and development programs based on identified needs.
• Deliver both individual and group training programs covering technical and operational skills.
• Assist in the development of training curricula, instructional outlines, teaching methodologies, and evaluate vendor training programs.
• Develop instructional materials including teaching aids, visual presentations, computer tutorials, and reference documentation.
• Evaluate training effectiveness and revise instructional methods and content based on feedback and performance data.
• Manage and maintain training documentation and records.
• Maintain comprehensive new hire, remediation, refresher, and advanced skills training programs.
• Provide feedback to managers and staff, retrain employees as needed, and develop routine audits to ensure adherence to policies and procedures.
• Perform additional duties as assigned.

Additional Information

• Primary responsibility is developing and implementing a comprehensive training program across all Supply Chain functional areas and leadership levels.
• Training materials should be delivered through multiple methods, including written documentation, instructor-led sessions, and technology-based learning.
• The role includes employee development initiatives focused on growing internal talent.
• Hybrid position requiring onsite presence in Palo Alto, CA.
• Schedule flexibility is required.

Qualifications:

Required Qualifications

• Bachelor's Degree in a work-related field from an accredited college or university.
• Minimum 5 years of experience in teaching, building teaching curriculum, and/or Supply Chain.
• 5 years of teaching within Supply Chain preferred.
• Ability to collaborate with both internal Supply Chain teams and external colleagues.
• Ability to teach Supply Chain leaders how to effectively train and develop their teams.
• Experience using technology for instructional and training purposes.

Compensation

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